Jessica Austin Barker

Jessica Austin Barker is an accomplished professional with a background in leading customer success and retention strategies at Intuit. Jessica currently holds the position of Chief Digital & Client Experience Officer at TIAA, overseeing a team focused on delivering exceptional customer experiences. With a Bachelor's degree in Marketing from The University of Texas at Austin, Jessica has a track record of success in product management and leadership roles within the software industry. Their expertise in driving innovation and growth for top products like TurboTax has earned their recognition as a top executive in various workplace rankings.