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American Express hires Monique Herena as Chief Human Resources Officer

By Christian Wylonis
American Express
Image credit: American Express

American Express announced that Monique Herena will be joining American Express as its new Chief Human Resources Officer (CHRO) following the departure of L. Kevin Cox. Monique joins the company from BNY Mellon, where she was CHRO and Senior Executive Vice President, Human Resources, Marketing and Communications since 2014.

Stephen J. Squeri, Chairman and Chief Executive Officer, said in an internal memo: "I am very pleased to announce that Monique Herena will be joining American Express as our new Chief Human Resources Officer (CHRO), effective April 1. Monique will report to me and become a member of our Executive Committee. In addition, I expect she will be elected an officer of the company by our Board of Directors when she officially joins us. As CHRO, Monique will be responsible for all aspects of our human resources strategy, including talent management, leadership development and compensation and benefits, as well as leading all human resources functions globally. She will work closely with the Executive Committee and me to ensure we continue to build a culture that attracts, retains and develops the best team."

Herena graduated from University of Wisconsin - Parkside in 1993 with a B.A. in Communications and holds two Masters of Arts degrees, one in Communications Studies from Northern Illinois University and one in Organization Psychology and Change Leadership from Columbia University.

Herena succeeds L. Kevin Cox who recently joined GE as Chief Human Resources Officer.