DCI President and Chief Operation Officer Sarah Fankhauser. Credit: DCI
Banking software provider Data Center Inc. (DCI), has announced the election and promotion of Sarah Fankhauser, to President and Chief Operations Officer (COO) after a unanimous vote by the company’s board of directors. Fankhauser becomes the DCI’s first female president in its 57 years of operations.
The board of directors also announced a vote to name Fankhauser DCI’s next CEO after current CEO John H. Jones' planned retirement in early 2021. Until then, Fankhauser will report directly to Jones.
Commenting on the appointments, Jones stated, “Working with Sarah over the past twenty years has been a privilege. She’s helped direct the most significant initiatives in our recent history, from development of our iCore360 software to landmark business acquisitions and more. And I have no doubt she will continue to lead DCI to even bigger and better endeavors.”
Fankhauser began her career as a bank teller at a large banking client of DCI. She joined the team at DCI in 1993 and quickly rose through the ranks, eventually being promoted to the company’s management team and now makes company history as DCI's first ever female president.
“My career started in customer service, so providing the best customer experience has always been my priority, and will be as DCI president. I’m excited about the modern digital future we are building, and I will ensure its delivered with the highly personal service our family of community bankers deserves, and has come to expect from DCI,” Fankhauser stated.