Chief Health Officer Dr. Henry Ting. Image credit: Delta Air Lines
Delta Air Lines has named Dr. Henry Ting as its first-ever Chief Health Officer. Ting will officially join the company on February 15, 2021.
In this new role, Dr. Ting will reimagine the airline's approach to health and well-being by utilizing new technologies, artificial intelligence, data strategies, and innovative partnerships.
“Caring for our people is a core responsibility that flows from our values,” Delta CEO Ed Bastian said in a press release. “We know we can continue to improve and establish Delta as a model for how organizations promote physical and mental health.”
Dr. Ting currently serves as the enterprise Chief Value Officer at the Mayo Clinic, a world-renowned academic medical center headquartered in Rochester, Minnesota. He is a graduate of Cornell University, Harvard Medical School, and the University of St. Thomas, where he received an MBA.
Delta has worked with the Mayo Clinic since the beginning of the COVID-19 pandemic to guide the airline’s strategies for cleanliness, employee testing practices, and other operational tactics to reduce the transmission of the virus. So far Delta has implemented policies including mask requirements for all passengers, blocking middle seats through March, and rigorous cleaning and safety protocols on the ground and in the air.
The hire of an in-house health expert could help put Delta’s consumer and enterprise customers at ease as they return to the sky in the coming year. The airline plans to bring back around 400 pilots to active flying status by this summer (a year ahead of schedule) to best position itself for a rebound in travel demand.
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