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  • Pleo

    Junior CDD Analyst

    Cash is old school. Out of pocket expenses suck. Workplaces need to be more trusting, progressive and – that's right, we're gonna say it – fun. And that's what we're here to do. But we need your help. Trust and progression don’t come from a place of weakness or fear; but a place of security. Pleo’s Customer Due Diligence team is here to help the company, our customers and society as a whole feel more secure by preventing, detecting and reporting financial crime. One of our key functions where we need some more help is to carefully assess each new customer to combat the risk of fraud or other crimes and ensure we can trust our customers (and that they can trust us). We’re a small but growing team who come from legal, financial and business backgrounds. We all share a keen interest in fighting financial crime and Anti-Money Laundering and Know-Your-Customer compliance…but we also like to have fun (really!). Both at the office and after-work we believe in the importance of a strong social bond in the team, as well as performing our jobs with the seriousness they entail. Right now, we're looking for open-minded, friendly but hard-working colleagues to join to support the growth of Pleo and our values. This Junior role is based either in Lisbon or Copenhagen and is entry level and intended for people who have recently graduated or are looking to kick-start a new career in anti-financial crime. As long as you share the same passion as we do for KYC, previous experience is not required! We are an ambitious team and we are looking for passionate colleagues to join us at the ground floor on this journey - with the opportunity to grow into more senior roles and take on more responsibility as the team and company expands, just like the rest of us. Things you’ll be doing: Performing ‘KYC’ customer due diligence when opening new accounts in compliance with Pleo’s policies and procedures to understand new customers and detect any fraud or risks associated with their businesses; Effectively utilizing several systems (both external and internally developed) to maintain accurate data and investigate potential risks; Reporting and screening of Politically-Exposed Person (PEP) and Sanctions lists. What we need from you from day one: Weekend availability (at least one day between Saturday and Sunday) Fluency in English (but with our growth plans any other European language is a plus) Analytical skills and ability to really focus A great work ethic and keen attention to detail A growth mindset Interest in technology and how it can make your life and work easier KYC or AML experience is of course a plus, but definitely not required (we’ll show you the ropes if you’re hired - but will expect you to have at least Googled the acronyms before an interview!) Your colleagues say you: Are a pleasure to work with Are always willing to go the extra mile Love challenges and grow from them Love the nitty-gritty details Are a person they would also enjoy having a coffee (or beer; or wine) with (virtual or not) Show me the benefits! Get your own Pleo card for no out of pocket spending, and full autonomy The role is located in Lisbon or Copenhagen but we are advocates of flexible work: working from home when you want, where you want, why you want to (we trust you) Continual learning & development opportunities Team camps around the world - remotes flown in around once a year for team building and learning - we just got back from the Costa Brava in Spain, which was incredible! At Pleo, we use English for all our internal communication to keep everyone on the same page; please submit your application in English unless otherwise stated above. We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs. Not everyone interviews the same: if you have accessibility needs that you would like us to know about, send an email to our Inclusion team at belonging@pleo.io and we’ll make sure to design an interview format that works for you. Why work here? Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we're onto something big. So, in a nutshell, that's Pleo. Today we are a 500+ team, from over 54 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices – and quite a few full-time remotes in 22 other countries! Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in the office with us we'll help you get up the best remote setup possible, and will fly you in for our amazing team camps ✈️ Things to look up about us Sometimes, we win awards 🤩 🏆If you want to know how we hire company-wide, there's a post on our blog.Or have a sneak peek into what happens when get together for Pleo Team Camp on our YouTube 👈🏾Check out what we think about the realities of working remotely on our blog.No one says it quite like our customers. Hear what they have to say this week on Trustpilot.Also, check out Glassdoor if you'd like to hear about us from other people. PS. we treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 🙂 When you submit the application the personal data in your application will be collected by Pleo as a data controller. Your personal data will be processed for the purposes of managing Pleo’s recruitment related activities which includes setting up and conducting interviews and tests for applicants, assess and review such candidates and similar activities needed in the recruitment and hiring process. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider engaged by Pleo to help manage its recruitment and hiring process. For more information about how Pleo processes personal data and information about your rights etc, please see Pleo’s Privacy Policy (link to: https://pleo.io/legal-terms/latest/privacy-policy/pleo-privacy-policy-en.pdf). By submitting your application, you consent to Pleo processing your personal data for recruitment purposes and to store such personal data for up to 24 months, unless we receive a request of erasure of the data from you, in case Pleo would like to contact you regarding future job openings.

  • Clutch

    Director, Talent Acquisition

    About Clutch: At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their home. Founded in 2016, Clutch is headquartered in Toronto and services Alberta, British Columbia, Nova Scotia, New Brunswick, Ontario, Saskatchewan and Prince Edward Island. It is backed by a number of world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners. About the role: Clutch is looking for an Analyst, Auto Finance to join our team! You are self-motivated, curious, analytical, and are looking to support the growth of Clutch by tackling complex and ambiguous challenges using a broad set of skills and knowledge. You’re willing to step outside of your comfort zone and wear many hats in order to achieve results. In this position, you will be involved in all aspects of auto financing including: overall strategy, weekly reporting, liaising between various teams and managing relationships with lending partners. What you’ll do: Build and own weekly auto finance reporting Build financial models to support auto finance goals and set overall strategy Interpret financial data to recognize changing trends, patterns, and their relation to KPIs Engage with Sales, Product and Deal Funding teams to build best practices Participate in all aspects of managing relationships with lending partners What we’re looking for: 2+ years of experience in consumer lending, investment or corporate banking, financial planning & analysis or relevant fintech, Bachelor’s degree in Finance, Accounting, Economics or equivalent experience Proficiency with SQL Excellent proficiency with Google Sheets and/or Microsoft Excel, Google Slides and/or Microsoft Powerpoint Excellent ability to communicate effectively with all levels of the organization and build strong working relationships Experience in a high-growth, fast-paced, and operationally intensive environment Strong attention to detail and track record of high quality output Comfort with ambiguity and an ever-evolving business environment Why you’ll love it at Clutch: Autonomy & Ownership -- create your own path, and own your work Competitive Compensation and Equity Incentives! Generous Time Off Program Learning Budget -- for whatever YOU want to learn Health & Dental Benefits COVID-19 Vaccination Policy The health and safety of all staff members at Clutch is our top priority. We are committed to taking every reasonable precaution to protect the health and well-being of our employees against the risks of COVID-19. Vaccination against COVID-19 is proven to be a safe and effective way to protect our health and our communities. In support of this, we have adopted a COVID-19 Vaccination Policy requiring all staff members to be double vaccinated against COVID-19 to access the office or to attend a Clutch facility. Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

  • Clutch

    Administrative Assistant

    At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we're looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their home. Founded in 2016, Clutch is headquartered in Toronto and services Alberta, British Columbia, Nova Scotia, New Brunswick, Saskatchewan, Ontario, and Prince Edward Island. It is backed by a number of world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners. The Role:As Clutch’s Halifax operations continue to grow in size, staff and complexity, we’re looking for an Administrative Assistant to keep our office organized and running efficiently. You will be part of the operations team supporting the processing of registrations, document generation, paperwork for customer deals and any other tasks as required.Reporting to the Senior Operations Manager, the successful candidate for this role is highly motivated, a self-starter to take ownership of a variety of key administrative tasks and has worked in an organized environment. This role will require you to be in our office at 20 Duke St, Bedford, NS B4A 2Z5. Responsibilities: Collecting vehicle registrations and interfacing with local DMV to transfers registration. Printing and managing customer documentation as per requirements. Organizing and archiving vehicle registrations, warranty and other relevant paperwork. Logging and archiving receipts associated with vehicle reconditioning. Performing ad-hoc data and document audits as required. You have/are: Previous administrative experience is strongly preferred. High attention to detail. You do not make any clerical mistakes either on a ownership transfer form or while managing documents. Self-motivated and able to work in a fast paced environment. Ability to multitask and prioritize competing demands. Desire to learn new skills. Technology savvy (Email, Google Drive, Slack etc.). Must haves: Attention to detail and strong ownership to their work: This person will handle vehicle registrations and transfers, which require flawless execution and no room for errors Be open to work in a fast paced environment Can multitask between tasks from managing vehicle registrations to generating customer's paperwork Why You’ll Love it here! Be part of a growing Canadian Brand and change an industry Competitive Salary and Equity Incentives! Learning Budget -- for whatever YOU want to learn Health & Dental Benefits Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

  • DoiT International

    Account Manager, EMEA North

    About DoiT: For many companies, the journey to cloud transformation can be more like a tangled web of complexity. DoiT International is a global organization that helps teams successfully evaluate, test, migrate, and optimize on the public cloud. As Google Cloud’s top partner and a strategic partner of Amazon Web Services our mission is to enable customers to harness the power of the public cloud at peak efficiency so they can focus on building the best products for their own customers. Beyond just a helping hand, we’re building a suite of products to help our customers to optimize every facet of their cloud deployments. As a testament to our deep engineering expertise, over 1,000 tech-savvy companies such as Outbrain, JFrog, and Redislabs trust DoiT International’s Cloud Management Platform as their copilot in the cloud. Having raised $100 million from Charlesbank Capital Partners, we’re scaling all aspects of our company — especially around product innovation. DoiT’s Cloud Management Platform is a gamechanger in the industry that helps the developers at tech-savvy companies improve cloud operations, maintain security, control cost, and ensure governance of its growing cloud estate. Our Core Values guide us in crafting a unique and stellar employee experience for all of our team members. Target Locations: Anywhere in EMEA, preferably in Germany. We’ve created a remote first culture that thrives in a virtual environment so you have the resources you need to connect with talented people around the world. In this role you will: The role of DoiT’s Account Management team is to nurture relationships with existing customers, identify valuable ways to engage further with those customers, provide a trusted point of contact for the cloud vendor teams regarding accounts’ growth opportunities and to retain 100% of DoiT’s existing customers. Responsibilities: Develop a deep contextual understanding of our business, our cloud management platform, our clients, our users and their needs. Maintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams in a way to show value and potential opportunities for revenue growth. Negotiate and close long term commitments with key stakeholders, balancing the requirements of the customer, the vendor and the company's interests. Identify New workload opportunities within Customer’s Cloud Environment / SaaS solutions. Establish a regular cadence with the complete portfolio of your customers as part of your book of business. Balancing the requirements of large strategic customers and the fast growing emerging clients. Help aggregate customer feedback that ensures our products & solutions closely align to customer needs and requests. Work with engineering teams to provide greater market/customer context and prioritize deliverables within active development cycles. Deliver regular reviews with customers tracking active project timelines, projected spend on respective cloud platforms and feedback on DoiT support & engagement. Identify Cost Optimization opportunities within Customer Cloud environment Collaborate with cross-functional teams to ensure input is captured, and your plan is widely understood. Work With Cloud Vendors Sales Rep on Mutual Customers. Conduct Periodical reviews. Understand the correct and fastest escalation paths within DoiT and the cloud providers in order to assist customers through product related issues. Qualifications: 3+ years experience at a technology company. 2+ years of experience in an Account Management/Customer Success/Customer Engineering role. Experience with AWS, GCP, or other major public cloud is preferred. Strong technical skills that enable you to engage productively with technical teams, and ability to build influential relationships. Ability to adapt to fast-changing nature of SaaS market, and can pivot and learn quickly. Strong verbal/written communication skills in English & German. Great operational/administration skills, analytical, detail-oriented and able to “zoom” in/out from the big picture to the minutiae. A desire to grow within the organization and continuously broaden your skill sets. A great sense of humor and enjoys having fun at work Benefits and Perks Health Insurance including Medical, Dental, and Vision plans from top carriers Professional Development, including certifications 401k matching / Pension Plan with employer contribution Employee Stock Option Plan Uncapped PTO Parental Leave Flexible working options Home Office Allowance Work-life balance #LI-Remote

  • Okcoin

    Team Lead, Administration

    Who We Are Okcoin is one of the world’s largest and fastest growing cryptocurrency exchanges. We help millions of people buy and sell bitcoin, and over 20 other crypto assets every day — but our work is a whole lot more than that. We’re building an inclusive future of finance, one that opens new opportunities to learn financial literacy, store value, and build wealth for everyone. Ready to help the next billion people experience the future of finance with us? Come on board. We have offices in San Francisco, Malta, Hong Kong, Singapore, and Japan, but we believe in you working wherever you work best. About the Opportunity: Administration is a core strategic driver of our success. We are looking for an Administration Team Lead to scale up the global admin function as we move into the next evolution. What You Bring Solid experience in full spectrum of office administration functions, including closely align with the business strategic development, collaborate global administrative initiatives and implement locally, office leasing, driving team development, quality service planning & design and optimizing operational workflow continuously Formulate and improve departmental policy and operational workflow, monitoring the execution situation and maintain regular enhancement in order to improve employee’s satisfaction and meet department objectives Work closely with the business units to solve any administration difficulties, or resolving any resources matters, keep good relationship between departments and enhance their satisfactory level Responsible for the departmental budget management from planning, cost analysis & control and maintain regular budget review Coordinate with other back office departments, ensure internal information & data shared effectively and accurately, creating a stand out administrative service for the business units Handle staff activities and benefit and arrange company events to maximize employee’s cohesiveness and sense of belonging. What We Look For In You Capable with a global vision and mindset, with cross industry office administration experience, understand business units necessity and different difficulties between countries, equipped with professional and comprehensive administration experience, with effective problem solving skills Work closely with the business development plan, provide all-round administration support with internal recognition Strong EQ and excellent communication and interpersonal skills, ability to implement quality administration service thoroughly Excellent sense of service, high level of responsibly and good team spirit, flexible with dynamic working ability with good problem solving technique Able work under pressure, business travel across time zones, proactive and optimism, with good project management coordination skill Degree holder with at least 8 years office administrative supervisory experience in MNC, internet/fintech industry is an advantage. Proficient in general office working software, fluency in both written and spoken English and Chinese, Putonghua is a must Nice to Haves: Relevant experience in a global high-tech company Strong passion for crypto Highlights of Perks and Benefits: Market competitive total compensation package 100% company paid individual medical, dental, & vision insurance coverage Training & Development Reimbursement PTO, company paid holidays, and flexible hours UberEats Program Parental Leave Employee Referral Bonus Program Company Donation Match More surprises when you join! OKCoin Statement: Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  • CookUnity

    Senior Android Engineer, Mobile Squad

    CookUnity is the first chef-to-you marketplace connecting the country's most talented chefs with eaters (consumers). We're changing meal delivery by bringing small-batch, restaurant-quality meals to eaters across the country. Every week, a diverse collective of all-star chefs craft their signature, ready-to-eat dishes for an elevated at-home dining experience.CookUnity is home to more than 60 of NYC, LA, Austin, Chicago, Atlanta, Seattle and Miami’s most inspired and innovative chefs. Through a weekly subscription, eaters can select from a diverse, ever-changing menu of hundreds of hand-crafted meals. Our chefs create dishes that cater to a wide variety of palates and dietary preferences, so the best part of dining out can be enjoyed by everyone.Delivering more than 8M meals per year and growing 3x YoY, CookUnity is also helping improve the livelihood of working chefs, tripling their income, enabling the growth of their own teams and personal brands. And believing that healthy food fuels stronger communities, CookUnity partners with Food Bank For New York City, the city's major hunger-relief organization, working to end food insecurity across all five boroughs.What we're looking for We're looking for a talented Android Engineer with proven experience developing Android apps that loves food, big challenges, and a powerful purpose; who can get things done in a high-impact, small teams Engineering organization. Your Team - Android Squad The Android Squad is responsible for creating, increasing and deepening the connection between our customers and our chefs. We want our subscribers to have an engaging native mobile experience to let them browse and find the meals they love anywhere. The Android Squad is responsible for making this journey seamless and delightful. The team is part of the Engagement Zone which includes similar squads developing the iOS App, the Menu Experience and the Onboarding Experience. The Role - Android Engineer As an Android Engineer you will be reporting to the Tech Lead’s squad. You will be collaborating with 2-3 other engineers in your squad. You will be working in the development of new features with Product Managers and Product Designers. You will succeed impacting the business by increasing the daily active users after giving eaters more reasons to come back to the app. To achieve this you will contribute with product designers to delight our customers through our user and customer experience. You’re responsible for... develop a brand new mobile experience. ensure the scalability of the applications by writing clean code, applying design patterns and using good practices. participate in the code review process and help mentor other engineers. ensure the quality of the product by testing your code. remove roadblocks, and help repair technical issues while delivering practical solutions. You're a great fit because you... are detail-oriented and care deeply about delivering small or large features with exceptional quality. can effectively balance resolving critical issues with making fundamental strategic investments. have a growth mindset and believe in setting ambitious goals and learning from both success and failure. are highly independent have a strong ability to navigate ambiguity enjoy the pace and ownership that comes with a startup environment And you have… 4+ years developing native Android apps experience connecting Android apps with service-oriented architecture proactively identify opportunities to improve systems familiarity with continuous integration experience implementing and maintaining unit tests strong knowledge of different versions of Android, patterns, and best practices experience following Google Android UI principles and interface guidelines used feedback to improve the quality of your work and your team's work Benefits USD compensation. PTO: 15 business days + 16 National Holidays (Argentina). English lessons and meditation sessions. Company notebook. Compassionate, Caregiver, or Bereavement Leave: 3 – 5 days each time the need arises. Parental Leave: 12 weeks at full pay for primary caregiver and 4 weeks for secondary caregiver Awesome opportunity to join a company who is looking to change how we eat and how chefs work! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

  • Rize

    Demand Generation Marketing Manager

    Rize is searching for a creative and analytical Demand Generation Marketing Manager to help drive visibility and convert leads. This role will develop, execute, analyze, and optimize campaigns across several marketing channels including email, paid social and paid search. At Rize, we’re building the banking platform of the future — one that unifies spending, saving, and investing in ways current banks can’t. We’ve built a truly differentiated product capable of independently managing multiple pools of money across different account types. We’re dedicated to intelligently helping people achieve their financial goals. This is your chance to rebuild banking from the ground up! The Demand Generation Marketing Manager is responsible for planning, developing, implementing, and managing the overall digital marketing strategy. In working closely with the VP of Marketing & Comms this position will oversee lead nurturing campaigns geared towards acquiring new clients and expanding business with existing clients. WHO WE’RE LOOKING FOR: You’re part storyteller, part data scientist, part competitive analyst. You have an analytical mindset, and a passion for data and solving complex problems. You have a high attention to detail and the ability to prioritize and execute quality projects. You’re comfortable working in ambiguity and figuring out complex solutions. We are just re-entering the world of paid marketing since our pivot from a B2C to B2B company, so this person will be starting almost from scratch. If you’ve ever thought to yourself “I wish I could do it my way,” this is your chance. You will effectively collaborate with Product Marketing, Sales, and Customer Success, to support the development of innovative programs that drive visibility and demand. Attention to detail and an eye for quality are critical to your success, along with an ability to grasp and present our product’s value proposition in a way that clearly articulates how we solve our client’s problems. Our marketing team’s mission is to tell Rize’s product story from the top of the funnel to the end of the customer onboarding journey. We believe that our customers are happy when they understand what our product does and how it helps them solve their unique challenges. As our first Demand Generation Manager, you will have the opportunity to own key aspects of our digital marketing strategy, translating your work into tangible deliverables that drive important business outcomes. This is an opportunity to join an early-stage company and have real start to finish ownership over important business KPIs. This high-impact role has an excellent opportunity for growth as the marketing team expands and our client base grows. WHAT YOU’LL GET TO DO: Develop and maintain a lead generation and lead nurturing playbook that the marketing team can use to support company initiatives Assist in creating KPIs Leverage HubSpot and other available resources to execute strategic integrated marketing plans that increase brand awareness and generate and convert qualified leads Ensure messaging is consistent across campaigns and channels, with clear call to actions, relevant for the target audience and positively reflects the Rize brand Assist in planning, implementing and measuring the success of cross-promotion opportunities with our partners Use data to monitor progress and improve effectiveness of campaign strategies i.e. build reporting and analytics for all campaigns and effectively communicate results to stakeholders WHAT YOU’LL NEED IN ORDER TO BE SUCCESSFUL: 5+ years of experience as a demand/lead generation or digital marketer Exceptional written and verbal communication skills with the ability to negotiate and influence. Deep subject matter expertise of the digital marketing landscape: marketing automation, demand generation, personalization, sales enablement/effectiveness, attribution reporting, campaign management Immediate experience in multi-channel marketing, including email, paid advertising (LinkedIn, Google Ads, Facebook, Google Search), cross promotion strategies, organic social media (LinkedIn, Facebook, Twitter, YouTube) HubSpot experience preferred WHY RIZE? We offer a competitive salary, robust benefits, and stock options in the company. We treat you as an owner because you are! We trust you to get your work done so we offer unlimited PTO and a flexible remote-first policy. We’re a small, close-knit team and we always make room for fun in our busy schedules with monthly team lunch-and-learns and Fintech industry networking opportunities. YOU SHOULD APPLY IF: You want to play a key role in changing the financial world for the better You want to be part of building something from the ground up You want to solve a new problem every day You work well with the fast pace and ambiguity inherent in a start-up At Rize, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our team, our products, and our community. Rize is proud to be an equal opportunity employer.

  • Maze

    Business Operations Senior Associate

    About Maze Maze is a Series A funded startup building the future of product research for modern teams. We're backed by some of the world's best funds and have an extensive advisory network. We're on a mission to empower modern teams to build better user experiences by testing and learning rapidly with real users. To do this, we've partnered with the world's biggest design tools, including Adobe XD, Figma, InVision, Sketch, and Marvel. We power over 40,000 brands globally, including IBM, Logitech, Pipedrive, Uber, Greenpeace, and Braze. We're a fully remote team working across 35 countries. You'll be joining a passionate team whose resumes include Canva, Figma, GitLab, Google, InVision, Typeform and Zendesk.About the Role: We are looking to build out our Business Operations team at Maze. The mission of the BizOps team is to help Maze grow into an iconic company that fundamentally up-levels the way organizations make product decisions. To achieve this, we use deep analytical work, operational excellence, and cross-functional business context. In this role, you will gain a significant amount of exposure to Senior Leadership across the organization as you help Team Leads craft their strategy and build out processes so that operations can effectively scale. As one of the first members for the BizOps team, you will be instrumental in shaping the future of the function and the overall business. Responsibilities: Help Maze’s senior leadership make strategic decisions and execute quickly: Identify new areas for growth and optimization across Maze Lead the highest-priority cross-functional initiatives for the company such as pricing & packaging, informing our product roadmap, and other strategic product/GTM investments Serve as the connective tissue of a cross-functional team (including  Sales, Product, Marketing, Revenue Operations, Finance, and other internal groups, etc.), working to share knowledge and drive people towards a common goal Diagnose the Health of the Business: Define the metrics that matter. Keep a pulse on business performance and analyze key business drivers Maintain and optimize the Operational Cadence of the business: Includes weekly reporting, eTeam program management, Annual planning, Board meetings, OKRs, QBRs, and company-wide comms. Communicate effectively across all levels: Within the team, to cross-functional partners, to leadership / executives, to the Board Skills: 3+ years experience in business operations, strategy, consulting, and/or investment banking Ability to structure strategic analyses and communicate them effectively and concisely (e.g exceptional proficiency in memo-writing, Excel/GSheets, and Powerpoint/GSlides) Strong analytical mindset and financial model-building expertise (bonus: Experience working in product-led B2B SaaS) High-energy team player who works well cross-functionally and has a strong track-record of building strong collaborative relationships across the org Proactive and passionate: Deep understanding of how to effectively prioritize and manage cross-functional projects Nice to Haves: SQL know-how Experience at a high-growth SaaS company Experience in a remote-working environment Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. The typical compensation for this role ranges from $62,500 to $107,000. Your salary is dependent upon many factors, including years of experience, expertise, etc. Don’t let the typical compensation range for this role stop you from applying; during your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Thoughts to share about how Maze communicates compensation? We’re open to hearing your insights and feedback. #LI-Remote #LI-SG1Consider this our wish-list. We know there will be great candidates that don't meet every one of these criteria—if you're passionate about the role and feel that your experience prepares you to do it, we'd love to hear from you. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Category: We're on a mission to democratize user testing and are truly excited about defining a new space where anyone can test and learn rapidly. Product-market Fit: We already have a strong product-market fit for product designers and a NPS of 60, and we're excited to build on top of this to reach PMF for our new user segments. 5x Growth: We're a fast-growing startup and we have big goals! You will have the opportunity to impact Maze's growth and help us achieve the next milestone in our journey. Benefits Health insurance with international coverage, 100% of the team member premium paid For US team members this includes Vision Dental insurance, 100% of the team member premium paid For US team members this includes orthodontics Free access to proper mental health care, unlimited virtual therapy sessions (with a human) Life and Disability Insurance, 100% of the team member premium paid Unlimited, flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month in benefits to be used at your discretion, get the benefits that matter to you with our flexible a-maze-ing benefits $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year and gaming sessions every other Thursday SWAG, we have some really cool swag Open, transparent culture that includes virtual: lunch-and-learns, coffee chats, quarterly all-hands meetings, and more Check out all of our a-maze-ing benefits here.

  • DoiT International

    Product Support Specialist

    At DoiT International, we believe the cloud transforms the way we build technology, and we are on a mission to help companies, big or small, go through this transformation. We make the cloud our business, so our customers can focus on theirs. We are looking for a self-motivated and goal-oriented individual who will be responsible for providing world-class Saas application support in a fast-paced environment. The ideal candidate will have a technical background and customer facing experience supporting cloud computing products, services, and solutions. We are a team of support professionals who love working with other people to solve challenging technical problems. We are committed to personal development and enjoy sharing our knowledge and experience. We work hands-on, side-by-side with our customers to educate, mentor, advise, and solve problems to make sure they are getting the most out of what our product line has to offer. We are looking for people to join us on our mission and share the honor and delight of being able to help companies to realize their ideas into successful products. Want to join us? Here is some more information about on what we are looking for and what the role will look like: Responsibilities: Triage, troubleshoot, and provide resolution for customer support requests Prioritize and manage several open issues at one time Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g. software Engineers) Ensure all issues are properly logged Identify common problems and create knowledge base articles, FAQs, and videos based on these insights Work with our technical writing team to enhance existing product documentation and help with the creation of new feature documentation based on technical specifications and collaboration with engineers Maintain jovial relationships with clients Minimal On-call maybe required, but will be compensated Ideal candidates will: Have 2-4 years in a technical support role in a SaaS environment 1-2 years experience with Google Cloud Platform (GCP) and/or Amazon Web Services (AWS) is a plus Experience writing technical documentation or Knowledge Base articles is a plus Have experience with Case Management System like Salesforce.com, Zendesk, or ServiceNow Be able to troubleshoot and resolve customer software problems, including having worked with bug tracking systems like Jira or similar Have good communication and interpersonal skills Have good analytical and problem solving skills Be curious and self-movitaved to learn and develop your professional competencies Have some experience with finance or data analytics tools, like Tableau Software, Domo etc. SQL knowledge is a plus. Have great verbal and written communication skills, as well as presentation skills in English. Additional languages - an advantage. Sounds like you? Here’s a little more info about us and our culture... DoiT International is a world-leading cloud advisory company, Google Cloud’s partner of the year, and an Amazon Web Services Premire partner. We help our customers tackle complex problems of scale, using our industry-leading expertise, machine learning, complexity analysis, and system design. Our core values guide us in creating a diverse team, a welcoming and supportive working environment, and a stellar employee experience with plenty of opportunities for personal and professional development. Challenging work, continuous learning, opportunities for promotion as we continue to scale, and a remote-first culture rooted in communication, transparency, and trust help us to attract and retain some of the best talents in the industry and we would love for you to join us on our mission. We are a remote-first company, and you can work from anywhere. If you would prefer not to work from home, we are happy to arrange an office space for you to work from. We’ve curated a culture that thrives in a virtual environment and will try to provide you with the resources you need to connect with colleagues from all around the world. We put our team first and provide great benefits & perks such as: Health insurance including medical, dental, and vision plans from top carriers Pension plan with employer contribution Employee Stock Option Plan (ESOP) Genuine unlimited annual leave policy Flexible working hours with a focus on maintaining a healthy work-life balance We encourage you to spend 30% of your work time learning new skills and working on your professional development A generous starting allowance to help you upgrade your home office Want to know more? Check out our live stats page to learn more about the technologies we use to support our customers #LI-Remote

  • Uizard

    QA Engineer

    Engineering · Full-time · Copenhagen, Denmark · Remote

    ABOUT UIZARD Uizard is a Series A funded startup building an online collaborative, AI-powered design tool that empowers non-designers to easily design mobile apps, websites, and desktop software. We're backed by some of the world's best funds —Insight Partners, Mariano Suarez-Battan (CEO and Co-Founder of Mural), byFounders, LDV Capital, and av8 Ventures. We're on a mission to democratize design to empower non-designers everywhere. To make it happen, we've partnered with individuals and teams at IBM, Tesla, Google, Samsung, and Atlassian, to name a few. We’re a remote-first team, with uizards working across 10 countries and our hub in Copenhagen. You’ll be joining a values-driven, passionate team whose backgrounds include InVision, Amazon, Techstars, and Workable. THE OPPORTUNITY You know that building software goes through many stages—from initial requirements to product launch—and QA is critical to the product development process. Without good Quality Assurance, the code-base becomes unsustainable, the bugs become too costly and in short, the product cannot be scaled. That’s why we’re looking for a QA engineer to help us scale product quality and reliability. Do you love creating tests that identify issues with software before a product launch? How about automating them? Do you want to help build an AI-based product that can change the future of product design? If you’ve said ‘yes,’ it might just be magic. TEAM You will be the first QA hire, building the team from the ground up and spearheading our best practices as we scale. You’ll own various projects, from designing and implementing software testing processes to exploratory and automated tests. You’ll hunt bugs, identify issues, report them, and see that they’re resolved. In this role, you’ll work with all of our engineering teams, spanning product, infrastructure, and Machine Learning. Your task is to work across these teams and implement a QA pipelines that assure the quality standards across our teams, while respecting their individual needs. IMPACT YOU’LL HAVE IN 3 MONTHS Understand the engineering organization and practices within Uizard Define what should and should not be tested at Uizard, including the approach we should take Outline a roadmap for setting up a testing pipeline Establish the Quality Assurance pipeline foundation IMPACT YOU’LL HAVE IN 6 MONTHS Lead the expansion of a QA pipeline to become a core feature for Uizard releases Define growth strategy for the QA infrastructure based on our evolving needs Drive adoption of the QA mentality at Uizard SKILLS WE'RE LOOKING FOR Excellent communication skills, both written and spoken, in English You have demonstrated experience in QA process implementation, management, and improvement You know code, with 3+ years of experience as a QA Engineer, ideally with experience in a leadership role People-centric. You’re an empathetic worker and help people grow through coaching and collaboration given your and their respective expertise Ability to influence and motivate others towards a shared vision or goal. The salary range for the role is $60,000 to $110,000 USD annually, with an equity range of 0.1% – 1.0%. The range is dependent on location and level of experience. WHY UIZARD IS UNIQUE 🌟 Early-stage startup. You'll join an early-stage startup with less than 50 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Uizard. 🌍 Powering the No-design tool movement. We're the world’s first product design tool powered by AI and we're on a mission to democratize design for everyone 🧙 Product-market Fit. We already have a strong product-market fit for non-designers. 🦄 13x Growth. We're a fast-growing (and culture intentional) startup, and we have big goals! You'll have the opportunity to impact Uizard's growth and help us achieve the next milestone in our journey. 🌱 Learning. You'll experience unparalleled opportunities to learn, grow, and share your knowledge with others at Uizard and beyond. WHAT UIZARD OFFERS Ability to work from Copenhagen HQ or fully remote in Europe (timezones UTC-/+3 for now) Flexible work schedule where you manage your own working hours Competitive salary and meaningful equity 25 day of vacation, plus local holidays Monthly co-working space stipend if you're remote New MacBook (laptop), paid for by Uizard Annual retreats, fully paid for by Uizard Onsites in Copenhagen, flight and lodging paid for by Uizard Paid Parental Leave SWAG, we have some fun swag BECOME A UIZARD! The skills we're looking for is our wishlist. If you’re passionate about the role and feel that your experience prepares you to do it, we'd love for you to apply especially if you don't meet 100%. Here’s what our hiring process looks like: 1) Submit your application—includes your resume and thoughtful responses to the application questions. 2) Review your application based on relevant skills, experience, and responses. 3) Screening interview to get to know each other's motivations, values, and background. 4) Technical Quest to better understand your hard skills. 5) Culture and Career Goals Interview to understand your strength and aspirations. We’re an equal opportunity employer and value diversity at Uizard. We welcome applications from all backgrounds, and don’t discriminate on the basis of gender (including pregnancy and child-related leave), race or color, religion, belief, or political opinion, sexual orientation, age, ability, and national, social, or ethnic origin.

  • Neuralink

    Accounts Payable Specialist

    We are hiring an Accounts Payable Specialist who will be an integral part of our accounting team. This role will help support daily accounts payable tasks such as invoice processing, vendor onboarding, & credit card reconciliation, as well as supporting process improvement projects for the Accounts Payable Team. Essential functions: Manage the accounts payable inbox and setup invoices for payment in bill.com while ensuring that payables transactions are being coded accurately and processed efficiently Manage all vendor onboarding ( W-9’s, banking information, etc.) and the filing of 1099s Research, address, and effectively deal with vendor inquiries and invoice disputes Participate in month-end close, annual audit and tax filings Reconcile credit card and bank statements to the general ledger Assist with month end close procedures for financial reporting for various expense and balance sheet accounts. Key Qualifications: 2+ years of public accounting and/or industry experience in accounting or audit. Strong in MS Excel, Word and G-suite Knowledge of applicable accounts payable/general ledger systems and procedures, financial chart of accounts Self-motivated and ability to work independently with minimal guidance — able to think independently, creatively, and proactively Proven ability to execute in a dynamic, fast-paced environment Experience dealing with high volume of invoicing Preferred Qualifications: Big 4 accounting firm experience a plus. Experience working in other technology companies is a plus. Experience with bill.com and/or Quickbooks is an asset. What we offer: An opportunity to change the world and work with some of the smartest and the most talented experts from different fields. Growth potential. We rapidly advance team members who have an outsized impact. Excellent medical, dental, and vision insurance through a PPO plan; parental leave. Flexible time off + paid holidays. Equity + 401(k) plan. Commuter Benefits. Meals provided. Neuralink provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

  • The Org

    Product Designer

    Product Designer The Org is the world’s biggest network of public org charts. We’re on a mission to make organizations more transparent to improve internal and external collaboration. The Org is doing for the public org chart what LinkedIn did for the public resume. As a job seeker, why is it so hard to get an idea about who you'll be working with? As an employee, why is there no single place to get to know your colleagues and learn how every team works? As a team leader, why can't you study how similar companies operate and apply their processes and learnings on your own team? We're on a mission to solve all of this and more. We lead by example, and operate honestly and transparently, to show the world the value of transparency in business. We’re backed by some of the world’s leading investors including Founders Fund, Sequoia, Balderton and Tiger Global. We're looking for a talented digital product designer to join our design team in Copenhagen. As a Product Designer at The Org, you'll be a key member of our design team, working closely with both engineers and product managers here in Copenhagen, and with our growth and marketing teams in New York when required to. Who you are: A talented visual designer. You know the basics and utilize principles like rhythm, hierarchy, and contrast to compose beautiful and balanced designs. A design thinker. You design for people, start with the problem and utilize the right tools to design and test creative solutions. Able to back it up. You have a solid portfolio demonstrating your skills, and a couple of years experience from a similar position working with digital products. Always interested in learning. We collect curious and passionate colleagues not afraid to take on new tasks in order to learn and grow their skills. Note: Experience with, or interest in, brand design or illustration is a plus. What we offer: Competitive salary and equity package 5 weeks of paid vacation Awesome benefits: Headspace subscription, mental health services, fitness stipend, professional development budget, generous parental leave plan, commuter benefits, and more! Great office in central Copenhagen with a private outdoor terrace Lunches and a fully stocked kitchen with drinks and snacks International travel opportunities Our company values: 1. Do the dishes - We value people that put the team first and do whatever is necessary regardless of your seniority or what your job description says. Sometimes that might mean you literally need to do the dishes 2. Go for it! - We value people that take initiative and execute on their ideas. We take ownership and passionately seize opportunities to create, to learn, and to grow. We run towards a problem, rather than away from it, and fail fast and learn from our mistakes. 3. Be a contrarian - We dare to go against popular beliefs and seek out principle-first solutions over incremental progress. We aim to find the best solution, not the obvious one or the one that’s been found by others before. 4. “Hygge” - A Danish word meaning “cozy”, “belonging” or “togetherness”, representing the way we treat our office community. We value diversity and seek out people who want to join the “hygge”. 5. Transparency starts here - We’re on a mission to make organizations more transparent. We lead by example, and operate honestly and transparently, to show the world the value of transparency in business. This role is expected to be an L1 non-technical CPH position. Please see our salary ranges here. The Org is an Equal Opportunity Employer. The company supports diversity and inclusion in its core values and does not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal or state law or local ordinance. When necessary, the company will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • Pleo

    Chief Technology Officer

    What we stand for is delegated company spending. And on the face of things, that might not sound exciting. But, to us and to our customers, it really is. We believe that the way that work works today is outdated. We think that companies can delegate to their employees more - to support their autonomy and to show them trust. To speak to this, we provide smart credit cards for businesses. No more expense reports, no more out-of-pocket spending. This puts trust in employees so that they can buy what they need when they need it. Future of work stuff, you know? That sounds like a pretty niche market though, surely? Not actually. Right now, we work with over 20,000 clients in the 9 markets in which we operate (Denmark, UK, Sweden, Germany, Spain, Ireland, Austria, Finland and France). The offering has proved to be successful amongst SMEs and is industry-unspecific which has opened up a large addressable market. To continue expanding Pleo needs the best product, underpinned by a rock-solid technology foundation. Given the above, we believe it’s the time to bring in a leader with a vision for how to build a world-class technology company. A leader who can ensure that can help lead our growth journey and ensure that technology plays a vital role in Pleo's long-term success - Chief Technology Officer. You will be responsible for: Building and driving our Growth Engines. The journey ahead will rely on a series of big bets and strong growth engines: geo-expansion, product-led growth, partnerships and marketplace, credit. You will be a critical part in leading these engines to success. Scaling, fast. To deliver on our ambition, you will help us hire and onboard the next 150+ engineers in 12 months, and continue 100%+ YoY growth of our technology team over the next years. Building a world-class technology leadership team. With investments across the board, we need to ensure that we have a rock-solid technology leadership team able to drive technology forward. This includes senior leaders in Engineering, IT, and Data. Setting a long-term technology vision to ensure sustainable growth of Pleo. Build a technology platform for Pleo's current and future products. You will drive and own our approach to technology and shift the organisation towards a stronger culture of building reusable and composable systems. Driving a culture of ownership, accountability and autonomy. You will work in the new operating model where speed, independence, and accountability are key. We believe that you’ll thrive in this role if: You have led product or business areas with explosive growth. You understand how to build great products, have strong execution leadership and have both a strategic and tactical mindset. You are a charismatic and inspiring leader with a vision. You formulate aspirational visions for technology and the role it should play in the business. You build people-centric teams. People in your teams grow, as individuals and as a team. You can create a high-performing culture with a human-first approach, where ego doesn't stand in the way of best decisions. You think strategically and can drive complex technology shifts. You are able to break complex innovation processes into clear, ambitious, and realistic strategies for execution. You're customer-centric in your approach. You put customers into the center and ensure that teams find the best possible approach to continue delivering amazing products to our customers. You love to optimize systems. You know that a "perfect, one-size-fit-all" way to run engineering is a myth. You look at everything that happens across your teams as a system, which can be constantly improved and optimized to maximize the outcomes. Show me the benefits! Your own Pleo card (no more out-of-pocket spending!) Ability to work remotely (anywhere between the east coast of the Americas to European timezones)... ...or onsite if you want to (Copenhagen, Stockholm, London, Madrid, Montreal, Berlin, Lisbon) Lunch is on us - whether you are working remote or at one of our offices 🍜 Private Health Insurance to ensure you’re fit of body and mind to do your best work Trips abroad for team camps. We’ve just been to Costa Brava, in Spain - we’d love to see you at the next one! 25 days holiday per year + your local public holidays Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶🏻 €2500 annual Flex Benefits budget (maybe you want to buy additional holidays, pay for the gym, book a professional coach or pay for part of your MBA - entirely up to you!). We know everybody prioritises different benefits. So, our Flex Benefits package lets you choose what best suits you. Ask us about what we offer; we’ll be happy to outline more! At Pleo, we use English for all our internal communication to keep everyone on the same page; please submit your application in English unless otherwise stated above. We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs. Not everyone interviews the same: if you have accessibility needs that you would like us to know about, send an email to our Inclusion team at belonging@pleo.io and we’ll make sure to design an interview format that works for you. Why work here? Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we're onto something big. So, in a nutshell, that's Pleo. Today we are a 500+ team, from over 54 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices – and quite a few full-time remotes in 22 other countries! Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in the office with us we'll help you get up the best remote setup possible, and will fly you in for our amazing team camps ✈️ Things to look up about us Sometimes, we win awards 🤩 🏆If you want to know how we hire company-wide, there's a post on our blog.Or have a sneak peek into what happens when get together for Pleo Team Camp on our YouTube 👈🏾Check out what we think about the realities of working remotely on our blog.No one says it quite like our customers. Hear what they have to say this week on Trustpilot.Also, check out Glassdoor if you'd like to hear about us from other people. PS. we treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 🙂 When you submit the application the personal data in your application will be collected by Pleo as a data controller. Your personal data will be processed for the purposes of managing Pleo’s recruitment related activities which includes setting up and conducting interviews and tests for applicants, assess and review such candidates and similar activities needed in the recruitment and hiring process. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider engaged by Pleo to help manage its recruitment and hiring process. For more information about how Pleo processes personal data and information about your rights etc, please see Pleo’s Privacy Policy (link to: https://pleo.io/legal-terms/latest/privacy-policy/pleo-privacy-policy-en.pdf). By submitting your application, you consent to Pleo processing your personal data for recruitment purposes and to store such personal data for up to 24 months, unless we receive a request of erasure of the data from you, in case Pleo would like to contact you regarding future job openings.

  • Pleo

    Deal Desk Analyst

    Pleo is looking for a Deal Desk Operations Specialist to support the sales teams throughout the sales cycle. But wait, you haven't heard of Pleo before? Really? Cash is old school. Out of pocket expenses suck. Workplaces need to be more trusting, progressive and – that's right, we're gonna say it – fun. We're a company that deals with company spending: we think that all employees should be trusted to spend company money. It's an exciting time for us: we raised over $350M in our latest investment Series C round, and Pleo is launching in 15 new markets this year (we currently have offices in Copenhagen, London, Stockholm, Berlin, Madrid and Lisbon). That’s where we need your help. Here in the Revenue Operations team, we set our people & partners up for success in order to deliver great distribution experience across the customer lifecycle, which results in unlocking true growth potential & improving customer lifetime value. We do this by supporting all operational, enablement & strategic activities across the customer lifecycle. As a Deal Desk Specialist, you will work cross-functionally within Rev.Ops, but also Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Sales teams. This will be a growth position as Pleo’s business continues to massively expand.So, what will you be doing? Develop in-depth knowledge of Pleo’s licensing and pricing models to provide deal structuring and quoting support to our sales teams (you will work within HubSpot CRM). Reviews incoming deals for completeness and accuracy, including, but not limited to contractual terms, billing information, pricing, product and legal terms to ensure negotiated deals are consistent with Pleo’s policies. Function as point of contact and subject-matter expert for Sales on deal pricing matters, drive adherence to internal controls, protocols and business rules. Work cross functionally across various stakeholder groups including Legal, Rev.Ops, Billing and Finance. Become an expert in ensuring operational excellence, including adherence to sales process requirements and work to improve business processes, including tools, templates and communication to increase efficiency. Identify areas for improvement in the Quote to Cash Cycle to accelerate order processing for improving sales efficiency. Provide management with deal insights/analytics, metrics-based reporting, and ad-hoc reporting (e.g., deal validation). You’ll stand out if you Have experience in a Sales Operations role, or related (Finance, Commercial Strategy, Sales Enablement, Corporate Analyst). Or experience with Order Management, Deal Desk, or deal structuring/quoting for fast-growing multinational companies (prior experience with a fast-growth, international FinTech company is highly preferred). Are knowledgeable about financial/revenue recognition principles and contracting guidelines. Have the ability to be highly productive with minimal oversight from senior management. Sets goals and drives to fulfilment. Takes responsibility for actions and outcomes. Are organisational savvy – appropriately assertive, yet cool and respectful. Overcomes barriers within own, peer & virtual organisations. Can travel when required. Speak multiple languages e.g. French and/or German. Show Me The Benefits! Your own Pleo card (no more out-of-pocket spending!) Ability to work remotely (anywhere between the east coast of the Americas to European timezones)... ...or onsite if you want to (Copenhagen, Stockholm, London, Madrid, Montreal, Berlin, Lisbon) Lunch is on us - whether you are working remote or at one of our offices 🍜 Private Health Insurance to ensure you’re fit of body and mind to do your best work Trips abroad for team camps. We’ve just been to Costa Brava, in Spain - we’d love to see you at the next one! 25 days holiday per year + your local public holidays Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶🏻 €2500 annual Flex Benefits budget (maybe you want to buy additional holidays, pay for the gym, book a professional coach or pay for part of your MBA - entirely up to you!). We know everybody prioritises different benefits. So, our Flex Benefits package lets you choose what best suits you. Ask us about what we offer; we’ll be happy to outline more! At Pleo, we use English for all our internal communication to keep everyone on the same page; please submit your application in English unless otherwise stated above. We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs. Not everyone interviews the same: if you have accessibility needs that you would like us to know about, send an email to our Inclusion team at belonging@pleo.io and we’ll make sure to design an interview format that works for you. Why work here? Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we're onto something big. So, in a nutshell, that's Pleo. Today we are a 500+ team, from over 54 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices – and quite a few full-time remotes in 22 other countries! Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in the office with us we'll help you get up the best remote setup possible, and will fly you in for our amazing team camps ✈️ Things to look up about us Sometimes, we win awards 🤩 🏆If you want to know how we hire company-wide, there's a post on our blog.Or have a sneak peek into what happens when get together for Pleo Team Camp on our YouTube 👈🏾Check out what we think about the realities of working remotely on our blog.No one says it quite like our customers. Hear what they have to say this week on Trustpilot.Also, check out Glassdoor if you'd like to hear about us from other people. PS. we treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 🙂 When you submit the application the personal data in your application will be collected by Pleo as a data controller. Your personal data will be processed for the purposes of managing Pleo’s recruitment related activities which includes setting up and conducting interviews and tests for applicants, assess and review such candidates and similar activities needed in the recruitment and hiring process. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider engaged by Pleo to help manage its recruitment and hiring process. For more information about how Pleo processes personal data and information about your rights etc, please see Pleo’s Privacy Policy (link to: https://pleo.io/legal-terms/latest/privacy-policy/pleo-privacy-policy-en.pdf). By submitting your application, you consent to Pleo processing your personal data for recruitment purposes and to store such personal data for up to 24 months, unless we receive a request of erasure of the data from you, in case Pleo would like to contact you regarding future job openings.

  • Clutch

    Manager, Customer Advisor

    About Clutch At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their home. Clutch, founded in 2016, is headquartered in Toronto and services Alberta, British Columbia, Nova Scotia, New Brunswick, Ontario, and Prince Edward Island. It is backed by a number of world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital and Azure Capital Partners. The Role The Advisor Team at Clutch is made up of three main functions: Pre-Sale, In-Sale, and Underwriting. As the Manager, Customer Advisor you will be responsible for managing and scaling one of the fastest-growing teams within the company. Clutch’s Pre-Sale Customer Advisor team is critical to the success of the organization as they are the first point of contact for customers. This team is responsible for guiding and educating customers on how the Clutch process works and addressing all vehicle inquiries. As Canada’s first 100% online automotive retailer, our Pre-Sale Customer Advisor team is arguably the most dynamic team at Clutch, as they answer questions across a broad spectrum. We’re transforming the customer journey for purchasing a used vehicle and we are looking for an extremely motivated leader to help take us to the next level. As the Manager, Customer Advisor you will scale and lead a multi-level national advisor team. You will hire, train, coach, and develop Pre-Sale Customer Advisors and team leads. Your team of customer advisors will consult customers on what will likely be the second largest purchase of their lives. This is a fantastic opportunity to join a rapidly growing team and create a huge impact, as we expand in new cities across Canada! You will play a vital role in building one of the biggest teams at Clutch and will be responsible for the following: Lead and coach individual contributors and team leads to becoming the best version of themselves, foster a culture of high performance and constant interaction Build, structure, develop and scale a high-performing Canada-wide team of Pre-Sale Customer Advisors Measure and monitor the performance of advisors with performance metrics Coach for productivity and performance while maintaining operational excellence Implement performance management initiatives to retain top talent and measure employee success Continually provide leadership and direction in process improvement/refinement to deliver greater sales efficacy Conceive and execute strategies to improve customer experience using KPIs ( i.e.response time, missed call ratio, handling time) to measure success Report, track, and manage employee activities and results using a CRM tool (i.e.Hubspot) What You Will Need At least 2+ years of experience managing a sales development/contact center team You must be comfortable in a fast-paced environment and able to juggle a large number of priorities at a time Stoked about disrupting and redefining an age-old industry and a drive to win Self-starter attitude Attention to detail and high level of organization Ownership-oriented What You Will Love About Clutch Autonomy & Ownership -- create your own path, and own your work Competitive Compensation and Equity Incentives! Generous Time Off Program Learning Budget -- for whatever YOU want to learn Health & Dental Benefits Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

  • Clutch

    Email Marketing Manager

    At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while positively impacting the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their homes. Clutch, founded in 2016, is headquartered in Toronto and services Alberta, British Columbia, Nova Scotia, New Brunswick, Ontario, and Prince Edward Island. It is backed by several world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners. The Role Clutch is looking for an Email Marketing Manager to join the Growth Marketing team; a results-oriented strategic thinker who can plan out and execute comprehensive engagement strategies to nurture and convert existing CRM contacts via email, text, and push notifications. You are obsessed with thinking about the customer journey and how you can build a better communication and engagement strategy to best serve them. In this position, you will own Clutch’s engagement strategy and will build automated engagement marketing flows and blasts to onboard and nurture new and existing users with personalized and timely content that will bring them back to the site and through the purchasing funnel. You are a data-driven, creative, and methodical marketer, constantly a/b testing new unique content and flows to get big wins while continuously squeezing out efficiencies from your campaigns. What You Will Do Own the lifecycle of all email drip campaigns to drive lead nurturing and conversion down the purchase funnel, as well as manage all transactional emails; including overall strategy, execution, day-to-day campaign management, and analysis Utilize Iterable (our engagement platform) to create mass personalized and automated campaigns to drive lead generation, purchases, and engagement Work cross-functionally alongside our sales, product, marketing, and design teams to build and launch communication programs that optimize ideal customer journeys and nurture flows Continuously analyze and optimize your campaigns by conducting A/B tests that drive better conversions Manage the growth, upkeep, and performance of our marketing database to optimize for email conversions, deliverability, and database growth Ensure all marketing initiatives meet regulatory and compliance standards Work with Iterable, Google Analytics, Periscope, and G Suite to develop accessible and comprehensive reporting on campaign performance This role reports to the Director of Growth and as part of the Growth Marketing team, you will be involved in working on advanced growth experiments. (Programmatic, etc) What You Have 3-5 years of experience managing and scaling email, and marketing automation, ideally in a fast-growing eCommerce startup You are the ultimate right and left brain marketer. Someone who can get creative and constantly come up with new campaigns, content ideas, and experiments while also being obsessively data-driven and methodical with your approach to testing and scaling Strong analytical and communication skills. You are great at diagnosing problems, working with data sets, analyzing results, and communicating them in a concise and effective way with stakeholders Experience managing CRMs, segmenting personas and mapping each to their respective customer journeys to successfully nurture customers to conversion Strong understanding of how marketing automation platforms operate and integrate and ability to leverage them to design complex workflows. (E.g. email marketing platforms, CRMs, Zapier, chatbots, and analytics tools) You are comfortable with Iterable (or any other equivalent marketing engagement platform), Google Analytics, and G Suite. Experience with Hubspot, Amplitude, Periscope, Unbounce, and Zapier is a big plus You are a self-starter, driven, organized, and thrive in a fast-paced and sometimes unstructured environment of a fast scaling startup You constantly stay informed with the latest trends and updates in email, text, push notification, and engagement marketing to help drive best practices and new ideas You have experience managing email deliverability, compliance regulations (CASL), and how to implement and optimize for them within your campaigns Great To Have experience using marketing automation tools such as Marketo, etc experience working in a fast-growing eCommerce startup Why You Will Love It At Clutch Autonomy & Ownership -- create your path, and own your work Competitive Compensation and Equity Incentives! Generous Time Off Program Learning Budget -- for whatever YOU want to learn Health & Dental Benefits Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

  • Clutch

    Operations Supervisor - Car Detailing

    At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their home. Founded in 2016, Clutch is headquartered in Toronto and services Alberta, British Columbia, Nova Scotia, New Brunswick, Ontario, and Prince Edward Island. It is backed by a number of world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners. We have a deep passion for building and bringing teams together. We value individuality, diversity of thought and embrace a problem-solving culture. The opportunity: As Clutch continues to scale, we’re looking to bring on an Operations Supervisor - Car Detailing as a critical member of our team. Working within the Vehicles Operations Group, the Operations Supervisor will lead a team of onboarding analysts that are responsible for fulfilling all of the day-to-day tasks of our vehicle reconditioning process. These tasks would include arrival and delivery inspections, feature and specification uploading, as well as vehicle photography and shuttling. As an Operations Supervisor you will be responsible for everything that goes into making a Clutch car what it is. Being highly organized, having strong communication skills, and excellent attention to detail are all necessities due to the high volume of vehicles that are bought and sold week to week! What you’ll do: Constantly monitor the team to ensure tasks are completed in an efficient manner Lead and motivate the production team Coordinate the detailing of cars to be done by a team of up to 20 people Coordinate the touching up of minor blemishes Ensure all issues are communicated and tracked Drive a positive customer experience through low error rates and on time delivery Work with other teams to keep vehicle information up-to-date (communication is key) Continuously work with the team on process improvement and safety initiatives We’re looking for: Tech-savvy: you’re comfortable in spreadsheets on Excel or G-Sheets An interest in the automotive industry and feel comfortable troubleshooting basic vehicle issues People leadership experience or mentorship - you’re a team player above all else Entrepreneurial spirit with a get-it-done, bias-towards-action attitude High attention to detail while being able to multitask and manage competing priorities Excellent written and verbal communication skills Valid Driver’s License (Clean Driver’s Abstract) Post-Secondary Education Nice to have: Previous automotive experience Experience with partner sites (AutoTrader, Kijiji, etc.) Comfortable driving manual transmission Why You’ll Love it here! Autonomy - You have the freedom to create your own path Competitive Salary and Equity Incentives! Learning Budget -- for whatever YOU want to learn Health & Dental Benefits Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

  • Clutch

    Marketing Automation Manager

    At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their homes. Clutch, founded in 2016, is headquartered in Toronto and services Alberta, British Columbia, Nova Scotia, New Brunswick, Ontario, and Prince Edward Island. It is backed by several world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners. The Role Clutch is looking for a Marketing Automation Manager to join its Growth Marketing team! If you are a results-oriented strategic thinker who can plan out and execute comprehensive engagement strategies to nurture and convert existing CRM contacts via email, text, and push notifications, this is the role for you! Do you put yourself in the shoes of your audience and are obsessed with thinking of their journey and how you can build a better communication and engagement strategy to best serve and convert them? If so, keep reading! In this position, you will own Clutch’s engagement strategy and will build automated engagement marketing flows and blasts to onboard and nurture new and old users with personalized and timely content to bring them back to the site and through the purchasing funnel. You are a data-driven, creative and methodical marketer who is constantly a/b testing new unique content and flows to get big wins while continuously squeezing out efficiencies from your campaigns. What You Will Do Own the lifecycle of all email drip campaigns to drive lead nurturing and conversion down the purchase funnel, as well as manage all transactional emails; includes overall strategy, execution, day-to-day campaign management, and analysis Utilize Iterable (our engagement platform) to create mass personalized and automated campaigns to drive lead generation, purchases, and engagement Work cross-functionally alongside our sales, product, marketing, and design teams to build and launch communication programs that optimize ideal customer journeys and nurturing flows Continuously analyze and optimize your campaigns by conducting A/B tests that drive better conversions Manage the growth, upkeep, and performance of our marketing database to optimize for email conversions, deliverability, and database growth Ensure all marketing initiatives meet regulatory and compliance standards Work with Iterable, Google Analytics, Periscope, and G Suite to develop accessible and comprehensive reporting on campaign performance This role reports to the Director of Growth and as part of the Growth Marketing team, you will be involved in working on advanced growth experiments. (Programmatic, etc) Your Qualifications 3-5 years of experience managing and scaling email, and marketing automation, ideally in a fast-growing eCommerce startup You are the ultimate right and left brain marketer. Someone who can get creative and constantly come up with new campaigns, content ideas, and experiments while also being obsessively data-driven and methodical with your approach to testing and scaling Strong analytical and communication skills. You are great at diagnosing problems, working with data sets, analyzing results and communicating them in a concise and effective way with stakeholders Experience managing CRM’s, segmenting personas and mapping each to their respective customer journeys to successfully nurture customers to conversion Strong understanding of how marketing automation platforms operate and integrate and ability to leverage them to design complex workflows. (E.g. email marketing platforms, CRMs, Zapier, chatbots and analytics tools) You are comfortable with Iterable (or any other equivalent marketing engagement platform), Google Analytics and G Suite. Experience with Hubspot, Amplitude, Periscope, Unbounce and Zapier are a big plus You are a self-starter, driven, organized and thrive in a fast-paced and sometimes unstructured environment of a fast scaling startup You constantly stay informed with the latest trends and updates in email, text, push notification and engagement marketing to help drive best practices and new ideas You have experience managing email deliverability, compliance regulations (CASL) and how to implement and optimize for them within your campaigns Great To Have experience with marketing automation tools such as marketo, etc experience working in a fast growing ecommerce startup Why You Will Love It At Clutch Autonomy & Ownership -- create your path, and own your work Competitive Compensation and Equity Incentives! Generous Time Off Program Learning Budget -- for whatever YOU want to learn Health & Dental Benefits Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

  • Clutch

    Manager, Deal Operations

    About Clutch: At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we’re looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates. We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their home. Clutch, founded in 2016, is headquartered in Toronto and services Alberta, British Columbia, Nova Scotia, New Brunswick, Ontario, and Prince Edward Island. It is backed by a number of world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital and Azure Capital Partners. About the role: We are looking for a seasoned professional to lead a team of Underwriting Advisors, providing guidance to ensure business results and professional and personal development objectives are achieved. The ideal candidate will lead the execution and achievement of the underwriting function while coaching and modeling appropriate behaviour and execute plans to continuously improve customer experience. What you’ll do: Oversee, lead, and coach a team of underwriting advisors while growing talent, developing skills and capabilities to achieve career goals and business results Address escalations in resolving customer operational and credit issues to deliver a positive customer experience Analyze existing credit and reporting trends to identify opportunities, gaps, and areas of concern/improvement for the lending team. Review and assess all applicant’s credit quality and documentation quality to determine if they meet our lending partners criteria and approval process to optimize processes Support the loan auditing process by reviewing and evaluating a set of funded loans on a weekly basis with the team What we’re looking for: Strong oral, written and interpersonal communication skills 3+ years of experience managing a high performing team of at least 8 team members Always up for a new challenge when it comes to creating, implementing, and optimizing new processes be able to make quick decisions and have good judgment and analytical skills Bonus: experience with RouteOne, Dealertrack & CRM Why you’ll love it at Clutch: Autonomy & ownership -- create your own path, and own your work Competitive compensation and equity incentives! Generous time off program Learning budget -- for whatever YOU want to learn Health & dental benefits Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca.

  • Qwick

    Customer Experience Manager Phoenix

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Role Overview Qwick is seeking a creative, energetic problem-solver to become a Professional Experience Manager and ensure the smooth operation of the two-sided marketplace in our cities. You will be the local Operations expert, focusing on all aspects of the Professional (contractor) experience from first impression of Qwick to on-site support for shifts. Functions of the Role You will support and organize brand recognition events (career fairs, local events, conferences, etc.) Partner with the Growth team to grow the Qwick brand locally through executing on field marketing initiatives. Coordinate logistical support with on-site check-ins for large shifts, setting up our Professionals and Business Partners for an excellent experience with our on-demand platform. Work in close liaison with your Regional Account Manager on any issues or support between Business Partners and Professionals. Identify market opportunities and work with related teams (Growth, Operations, Demand) to solve any issues related to scaling the local market. Act as a key point of contact among all these teams to best grow and support our local markets and Professionals. Requirements and Qualifications Based locally in Phoenix, AZ 2+ years of experience in customer-facing professional capacity (sales, client success, account management, or other related function) Excellent interpersonal and communication skills with a wide variety of stakeholders Passion for representing a brand publicly and establishing rapport with potential clients An ability to excel in situations with a little structure and a lot of ambiguity A “get it done” attitude and the ability to think critically on your feet Flexibility with an off-hours schedule for weekend & evening events Proficiency with Google Suite, Slack, CRMs, Apple products, and other SaaS platforms Basic knowledge of data analysis, spreadsheets, and building tables (SQL a plus) Bachelors Degree highly preferred Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Partner Marketing Manager

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. About the Role We are looking for a highly motivated Partner Marketing Manager for our Growth team who is dedicated to identifying and nurturing new marketing partners and sponsorship opportunities by developing long-term innovative partnership solutions. This individual will be partnering with our Demand and Operations teams to align on campaigns and overall marketing objectives in conjunction with crafting a strategy and tactical plan to help achieve the marketing and business objectives in our various regions. Functions of the Role Delivering a great experience to our partners when working with our organization and representing our brand to be our partners’ liaison internally Forecasting, measuring, and reporting the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships Creating and executing a Marketing Partnership strategy that aligns with the business objectives for our markets Identifying and connecting with brands that can help enhance our marketing strategy in the respective markets. Developing and pitching creative concepts to bridge our title and brand positioning with 3rd party brands. Negotiate attractive partnership deals and ensure mutually beneficial partnership terms in-line with business objectives and strategy Maintaining and deepening existing relationships with external partners, publishers, charities, and industry organizations Staying up to date and providing feedback internally on policy, regulatory, and industry reforms/initiatives to orient our services and programs accordingly Requirements and Qualifications 3-6 years in business development, partnership development, marketing, or sales Demonstrated experience engaging and influencing external partners Demonstrated creativity and entrepreneurship with exemplary communication and interpersonal skills Experience determining and evaluating partnership KPIs, success, and ROI Prior leadership experience and ability to perform in ambiguous circumstances Natural partner engagement skills with the ability to develop rapport and translate relationships into programs that impact the business Ability to excel in a high context, low control environment Regularly travel to existing markets developing partnerships at local, regional, and national levels. Located in Phoenix, AZ preferred Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Business Operations Analyst

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Overview We are looking for a uniquely creative and analytical individual who can develop and configure business processes and regional operational strategies for our growing and evolving marketplace. They will advise our company on how we might improve our products and services by identifying new opportunities and applying the best practices of our industry. If you are technically savvy, data-minded, and love thinking outside of the box, then please keep reading! Functions of the Role Developing regional strategies and configuring business processes through collaboration and data analytics Creating automation through SQL and Zapier in order to create workflows and gather data seamlessly Building relationships cross-departmentally in order to support our marketplaces Creating and generating detailed project documentation to illustrate best practices to eliminate inefficiencies Conducting operations analysis and research to identify key metrics and opportunities for improvement Developing processes and procedures to ensure business solutions meet strategic goals Collaborating with team members to collect, analyze, and evaluate information from multiple sources Continuously improving existing business processes and striving to develop new ones to improve efficiency Laying the groundwork to support the growth of Qwick and our Marketplace Operations. Requirements and Qualifications Bachelor's Degree or equivalent experience Experience compiling data through SQL, performing data analysis, and acting on that data Proficiency in SQL and experience using a CRM Strong critical thinking and problem-solving skills Ability to active listening and deploy negotiations skills Exceptional attention to detail Excellent written and verbal communication skills Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Charlotte Business Development Manager

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Job Description As a Qwick Business Development Manager, you will identify, sell, and onboard new business for our Baltimore market. You will execute the local sales strategy by partnering with high-volume staffing users in key hospitality categories. You’ll be a great fit if you like: Achieving revenue goals by acquiring new business users and asking for referrals Prospecting the best hospitality venues and businesses in the local market Leveraging warm leads from marketing and inside sales to close deals in person or over the phone Networking with local hospitality groups to be the face of Qwick for your city Meeting with prospective businesses to demo our value proposition and closing deals Contributing to cross-functional teams and sharing best practices Helping businesses end their staffing pain by signing them up for Qwick and posting their first shifts on the platform Working as a liaison between businesses and internal teams to onboard new businesses, providing an excellent experience Providing ROI-based solutions Beating the competition because you know our differentiating value Qualifications 2+ years of proven experience and capability to plan and close deals autonomously Self-motivated - you have an inner hunger to get deals done because you believe in what you do and are proud of the product you represent Proven ability to achieve sales targets Eager to learn, grow, explore and perfect your sales skills Technology environment experience preferred Hospitality and or staffing experience a plus Ability to conduct demos/trainings of a tech-enabled solution while articulating the value prop and ROI Excellent oral, written, listening, and presentation skills Excellent computer skills, tech-savvy, experience using a CRM and other tech tools High level of integrity and commitment to building a successful start up Can work independently and as a part of a team in a fast-paced, changing environment Currently live in Charlotte (candidates needing relocation will not be considered) Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Marketing Coordinator

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. About the RoleDo you love building a regional presence and driving brand awareness? Enjoy being a regional expert and representing a company that is rapidly growing? We are looking for someone who thrives in a highly cross-collaborative environment and has a strong drive to be continuously innovating while designing and implementing new strategies and initiatives. This position is high-impact with high visibility. If this description resonates with you, please continue reading! You’ll be a great fit if you like… Working independently to design and execute a regional marketing strategy by developing and coordinating key messaging across multiple channels such as landing pages, email, digital, and print assets. Supporting in-person and online marketing activations and events in conjunction with identifying and stewarding external partnerships for sponsorship opportunities, co-marketing initiatives, and affiliate relationships Planning, hosting and acting as a representative at online or offline events to create new business opportunities, accelerate existing opportunities, and deepen user relationships Developing region-specific marketing strategies, tactics, and goals to execute and deploy successful marketing campaigns and initiatives. Working cross-functionally to support demand generation and supply acquisition. Requirements and Qualifications Bachelors degree or 3-5 years of applicable work experience working on a marketing or growth team Proven experience designing and implementing new marketing strategies and initiatives. Strong proficiency working with Google Ads, Google Analytics, and email marketing Working knowledge of iterable, illustrator, and copywriting Proficiency in data analysis and reporting, project management, and marketing strategy Excellent interpersonal and communication skills with high emotional intelligence Strong creative and detail-oriented with a positive can-do attitude Ability to travel 10-15% of the time Located in Los Angeles preferred Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Executive Assistant to the CEO

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Role Overview Do you enjoy anticipating needs and solving complex administrative and operational issues before they even arise? Are you creative and enjoy working within a start-up environment? Qwick is looking for a critical member of the team to provide personalized secretarial and administrative support to the executive. We need an Executive Assistant who is upbeat, has impeccable organizational skills, and wants to join a fast-growing organization. If you have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, and the ability to maintain a realistic balance among multiple priorities, then please continue reading! You’ll be a great fit if you like… Extensive calendar management, including making appointments and prioritizing the most sensitive matters Acting as a self-starter by taking initiative even when there are no defined answers Booking travel, accommodations, and managing expenses Efficiently managing email by organizing priority items, and responding appropriately Preparing copy and communications on behalf of the executive Assisting with the onboarding and ensuring that direct reports are up to speed and set up for success Assisting with special projects as needed Sending gifts, following up with meetings notes or directives Product management, assisting with meeting deadlines and keeping them on track while knowing all of the moving parts Requirements and Qualifications Prior experience acting as an executive assistant or personal assistant to a CEO Ability to adapt to different ways of operating Highly intuitive; has the ability to assess needs and take action on the gaps without direction Time management and ability to meet deadlines Strong interpersonal, verbal, and written communication skills Strong organizational skills and ability to multitask Problem-solving and decision making Proactivity and self-direction Full knowledge of office management systems and procedures with proficiency in technology, and computer software including Google Docs Ability to stay calm and on-task in high-stress situations Strong attention to detail Discretion with personal and confidential information Located in Phoenix, AZ preferred Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Launch Business Operations Analyst

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Role Overview Qwick is looking for a Launch Operations Specialist to join our Marketplace team. In this role, you will work on high-impact, cross-functional solutions to build and grow our newest markets. As the Launch Operations Specialist, you’ll be responsible for supporting successful new market launches from the Operations (Supply & Marketplace) perspective. This will include coordinating across and collaborating cross-functionally with multiple teams through end-to-end planning, launch, and post-launch support. The Launch Operations Specialist is going to be a pivotal piece of the puzzle when it comes to how Qwick grows! You will have the opportunity to influence and drive instrumental initiatives across many markets and departments. Additionally, your thumbprint will be in every single market we launch! Functions of the Role Manage - Create and independently execute on workflows that keep launch projects on track from beginning to end to build a successful foundation in launching markets. Strategize – Consistently innovate and execute on unique strategies for Professionals, Business Partners, and internal stakeholders. Have experience play booking and revising playbooks to ensure we are consistently improving our launch efforts. Experiment - Use data-driven decision-making to experiment with best practices to better current and future launches (and drive overall launch strategy). Analyze – Build models (using Looker, PostGres, and GoogleSheets) to evaluate the economic and strategic costs and benefits of experiments as well as ongoing initiatives to ensure we are optimizing for Professional experience + long-term ROI. Influence – Work cross-functionally with our greater Operations, Product/Engineering, Demand, and Growth teams to assist with greater geographic expansion. You’ll be a great fit if you are… Self-starter – You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment. Problem Solver – You have a talent for synthesizing complex projects, can independently translate high-level goals into actionable plans, and enjoy implementing and executing on processes. Naturally curious – You always look for ways to innovate and improve, you’ll never settle for mediocre. Entrepreneurial – You crave responsibility and want to shape the vision and direction of the company. Determined – You roll up your sleeves and do whatever it takes to ensure we are building and growing our marketplace towards long-term success. Relationship-builder – You can influence and motivate people at all levels across a variety of job functions. Requirements and Qualifications Bachelor’s degree or equivalent 2-4 years of diverse work experience, preferably a combination of business operations and strategy; high-growth or early-stage start-up experience is a plus Experience managing cross-functional projects in fast-paced and sometimes ambiguous environments Strong oral and written communication skills, and extreme attention to detail Passion and resourcefulness to solve ambiguous, undefined problems Ability to manage multiple projects at once and prioritize relentlessly Experience making data-driven decision Proficient in G Suite (Gmail, Google Docs, Google Sheets, etc), Excel, and SQL, and have experience building forecast models and analyzing complex data sets to inform decisions Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Social Media Specialist

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Role OverviewAlways talking about the latest trends on social media? Love flexing your creativity to create content that grabs attention and drives action? We are seeking a detail-oriented, data-driven social media marketer to support the rapid growth of Qwick and level up our social media presence. This role is a great opportunity to own social media strategy in a thriving, startup atmosphere and work collaboratively as an important member of the Growth team. If this sounds like fun, keep reading! Functions of the Role Manage the development and execution of all social media calendars by working cross-functionally to ensure key launches, messages, and upcoming events are incorporated. Ideate, create, and curate written, visual, and video content—including copywriting, designed digital assets, short-form video, and photography. Tailor messaging and content to different audiences and social platforms including Instagram, Facebook, Twitter, TikTok, LinkedIn, Reddit, and YouTube. Strategize and execute paid and organic social media promotions. Establish streams of content from internal and external sources, identifying and managing external content creators including affiliate/influencer relations. Closely monitor social feeds and provide timely community management and engagement, escalating interactions that require insight from other teams. Seek out opportunities for deeper storytelling, audience engagement, and community-building. Work closely with the Content Marketing Manager to align social media efforts to greater content marketing strategy and brand positioning. Set quarterly social KPI’s and track performance, regularly sharing reports, key learnings, and suggestions for improvement with the team. Be the social expert at Qwick—stay up to date with new platform features, content trends, and proactively bring new ideas to the table. Create social media best practices to be shared with the team, informing the way we post about Qwick on social media. Host trainings to empower the team to capture more content in the field/speak about Qwick. Support the brand team with various growth-related initiatives. Requirements and Qualifications 3-5 years of experience working on a marketing or growth team owning social media marketing efforts, preferably in an agency or start-up environment Proven track record of success managing and growing social media communities, bonus points if you’re experienced in B2B social media marketing! Intimate knowledge of social media platforms and new features Eye for design and experience in Adobe Illustrator, photography, and video creation Excellent communication skills with high attention to detail and strong emotional intelligence Demonstrates strategic thinking Self-starter with a positive, can-do attitude Eager to learn and thrive in a highly collaborative environment Flexible to evolving responsibilities in a fast-growing company Located in Phoenix preferred Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Pleo

    Senior Product Manager - Funds Management

    As a product manager for the Funds management team you work with the team to ensure customers have a worry & stress free funds management experience, while ensuring that there are always funds in Pleo for the needed spend. You will look at things such as payment methods for customers to top-up the Pleo wallet, spending projections, cash flow management, and trying to automate as much of the experience as possible for your customers. Who are we? We are a Danish fintech startup - well, not that much of a startup anymore, but our values are deeply and strongly shaped around that. That being said, we believe in flat hierarchy and bottom-up decision making: from being around our offices, to the team meetings and our vocal slack community, working with us you will find a place where every voice is heard, where people spar their ideas and are not afraid to ask questions and improve themselves and others. We listen to each other and adapt accordingly. At Pleo, we are building a future-proof product. We want Product Managers who build the future of Fintech by understanding the problems of today. Who take the problems and solutions, and add emotion into it. (We’re human beings, after all!) Change is inevitable, so we’re in the business of being creative. Your true superpower is inspiring your team to take risks creatively. Don’t just take our word for it - hear it from Olov, our CPO! More about our team: Pleo’s customers handle a large portion of their business spend with Pleo. The Funds management team at Pleo has a vision to ensure customers have a worry & stress free funds management experience, while ensuring that there are always funds in Pleo for the needed spend. As the Product manager and lead for the team, you will be working to remove the stress and hassle from managing the funds available to spend through Pleo. You will thrive in this role if you: Are excited about making cash management and moving money easy Have experience in payments, fintech, cash flow management, or similar areas Have experience in creating great user experiences around complicated and sometimes boring processes, such as payments Your colleagues say that you: Are entrepreneurial - and have a lot of light bulb moments 💡 Are easy to work with and a person they would also enjoy having a coffee with (virtual or not) Know that for a product team to really succeed, they need to be fully empowered Don’t mind challenging the status quo and you’re good at zooming in on the details while not losing sight of the holistic view Can't stop talking about product and fintech trends Listen to feedback but you can also drive your own agenda Can work and produce great results independently and in a team Show me the benefits! You get your own Pleo card, which means full autonomy and no out-of-pocket spending Ability to work remotely (anywhere between the east coast of the Americas to European time zones)… …or onsite if you want to (Copenhagen, London, Berlin, Stockholm, Madrid, Montreal) Catered lunch in our offices 25 days of annual holidays, on top of the standardised festive and bank-related ones, of course Great parental leave: 100% paid, 24 weeks for mums & 8 weeks for dads Loads of weird and wonderful niche communities to join in the company Once a quarter – in any normal year – our entire company gets together at a team camp. Continual learning and development opportunities Wild enthusiasm and encouragement from us if you want to host MeetUps, events, etc - we'll help (venue, food etc) At Pleo, we use English for all our internal communication to keep everyone on the same page; please submit your application in English unless otherwise stated above. We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs. Not everyone interviews the same: if you have accessibility needs that you would like us to know about, send an email to our Inclusion team at belonging@pleo.io and we’ll make sure to design an interview format that works for you. Why work here? Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we're onto something big. So, in a nutshell, that's Pleo. Today we are a 500+ team, from over 54 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices – and quite a few full-time remotes in 22 other countries! Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in the office with us we'll help you get up the best remote setup possible, and will fly you in for our amazing team camps ✈️ Things to look up about us Sometimes, we win awards 🤩 🏆If you want to know how we hire company-wide, there's a post on our blog.Or have a sneak peek into what happens when get together for Pleo Team Camp on our YouTube 👈🏾Check out what we think about the realities of working remotely on our blog.No one says it quite like our customers. Hear what they have to say this week on Trustpilot.Also, check out Glassdoor if you'd like to hear about us from other people. PS. we treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 🙂 When you submit the application the personal data in your application will be collected by Pleo as a data controller. Your personal data will be processed for the purposes of managing Pleo’s recruitment related activities which includes setting up and conducting interviews and tests for applicants, assess and review such candidates and similar activities needed in the recruitment and hiring process. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider engaged by Pleo to help manage its recruitment and hiring process. For more information about how Pleo processes personal data and information about your rights etc, please see Pleo’s Privacy Policy (link to: https://pleo.io/legal-terms/latest/privacy-policy/pleo-privacy-policy-en.pdf). By submitting your application, you consent to Pleo processing your personal data for recruitment purposes and to store such personal data for up to 24 months, unless we receive a request of erasure of the data from you, in case Pleo would like to contact you regarding future job openings.

  • Pleo

    Product Manager - Billing Infrastructure

    As a Product Manager in the Revenue Operations domain your job is to build the billing infrastructure that’ll take Pleo to new markets, new industries, and new customers. The billing infrastructure controls what customers experience in our applications, how and when they pay for our services, and creates revenue for Pleo. Who are we? We are a Danish fintech startup - well, not that much of a startup anymore, but our values are deeply and strongly shaped around that. That being said, we believe in flat hierarchy and bottom-up decision making: from being around our offices, to the team meetings and our vocal slack community, working with us you will find a place where every voice is heard, where people spar their ideas and are not afraid to ask questions and improve themselves and others. We listen to each other and adapt accordingly. At Pleo, we are building a future-proof product. We want Product Managers who build the future of Fintech by understanding the problems of today. Who take the problems and solutions, and add emotion into it. (We’re human beings, after all!) Change is inevitable, so we’re in the business of being creative. Your true superpower is inspiring your team to take risks creatively. Don’t just take our word for it - hear it from Olov, our CPO! More about our team Formed in mid-2020, our billing infrastructure team has 5 (mostly back-end) engineers who are experts in all things billing and revenue. The team has and continues to build the future infrastructure for billing, entitlements, revenue collection. Our focus is on reliability and scalability. We process millions of events every month, as we support Pleo’s international expansion into new markets. Billing (including entitlements and revenue recognition) are a major touch-point not just for our financial and compliance requirements, but also it’s what a customer’s administrator will see every month.As the subject matter expert for the billing infrastructure team, you’ll not only figure out what problems are worth solving, but also advise stakeholders around Revenue Operations, Finance, Sales, and Customer Success to ensure customers are billed reliably, correctly, and on-time. You’ll be the focal point for your team, to promote the problems you want the team to solve together, and see it through to the outcome and impact. You will thrive in this role if you Have an excellent understanding of efficient discovery processes Have a great ability of translating complex scenarios into easily understood problems to solve Are a great collaborator with engineers Have a good understanding of technical complexities and how system architecture influences the best way to a solution Enjoy working through complex issues, and know how to rally engineers to solve them Have a strong analytical mindset and a toolbox for quantitative analysis Have worked on SaaS billing or entitlement related projects in the past Are familiar with billing processes and the general SaaS billing landscape (e.g., Stripe, Chargebee) Enjoy being a major driver in commercial activities like experimenting with pricing plans and packages Your colleagues say that you Are entrepreneurial - and have a lot of light bulb moments 💡 Are easy to work with and a person they would also enjoy having a coffee with (virtual or not) Know that for a product team to really succeed, they need to be fully empowered Don’t mind challenging the status quo and you’re good at zooming in on the details while not losing sight of the holistic view Can't stop talking about product and fintech trends Listen to feedback but you can also drive your own agenda Can work and produce great results independently and in a team Show me the benefits! Your own Pleo card (no more out-of-pocket spending) Ability to work remotely (anywhere between the east coast of the Americas to European time zones)... ...or onsite if you want to (Copenhagen, London, Berlin, Madrid or Stockholm) Flexible working remote options for those onsite (just speak to your team) Catered lunch in our offices 25 days of annual holidays, on top of the standardised festive and bank-related ones, of course 2500€ per year as flex benefit (maybe you want to buy additional holidays, pay the gym, book a professional coach or pay part of your MBA) Great parental leave: 100% paid, 24 weeks for primary caretakers & 8 weeks for secondary Loads of weird and wonderful niche communities to join in the company Trips abroad for team camps and fun! Wild enthusiasm and encouragement from us if you want to host MeetUps, events, etc - we'll help (venue, food etc) At Pleo, we use English for all our internal communication to keep everyone on the same page; please submit your application in English unless otherwise stated above. We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs. Not everyone interviews the same: if you have accessibility needs that you would like us to know about, send an email to our Inclusion team at belonging@pleo.io and we’ll make sure to design an interview format that works for you. Why work here? Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we're onto something big. So, in a nutshell, that's Pleo. Today we are a 500+ team, from over 54 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices – and quite a few full-time remotes in 22 other countries! Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in the office with us we'll help you get up the best remote setup possible, and will fly you in for our amazing team camps ✈️ Things to look up about us Sometimes, we win awards 🤩 🏆If you want to know how we hire company-wide, there's a post on our blog.Or have a sneak peek into what happens when get together for Pleo Team Camp on our YouTube 👈🏾Check out what we think about the realities of working remotely on our blog.No one says it quite like our customers. Hear what they have to say this week on Trustpilot.Also, check out Glassdoor if you'd like to hear about us from other people. PS. we treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 🙂 When you submit the application the personal data in your application will be collected by Pleo as a data controller. Your personal data will be processed for the purposes of managing Pleo’s recruitment related activities which includes setting up and conducting interviews and tests for applicants, assess and review such candidates and similar activities needed in the recruitment and hiring process. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider engaged by Pleo to help manage its recruitment and hiring process. For more information about how Pleo processes personal data and information about your rights etc, please see Pleo’s Privacy Policy (link to: https://pleo.io/legal-terms/latest/privacy-policy/pleo-privacy-policy-en.pdf). By submitting your application, you consent to Pleo processing your personal data for recruitment purposes and to store such personal data for up to 24 months, unless we receive a request of erasure of the data from you, in case Pleo would like to contact you regarding future job openings.

  • Pleo

    Product Ops Manager - PM Experience

    We’re looking for our next colleague - someone who can own, nurture and perfect how we work in Product Management at Pleo. Product Operations is the latest best-practice in the world’s leading tech companies, providing the right data, tools, and streamlined processes and ways of working for our teams so they can focus on what matters most - building world-class products and awesome customer experiences. You will be identifying opportunities to drive operational excellence, building the processes, frameworks and ways of working for the world's greatest teams, and you’ll of course also take part in implementing the solutions from A to Z. Since Product Operations is a fairly new team at Pleo, there will be plenty of opportunities to take on varied projects, working across multiple teams and departments, not to mention having a direct influence on the future of the team. Product Operations is a specialised unit that is cross functional in nature. To truly empower our teams, we need to understand the needs of the different parts of the organisation, not to mention how our teams work today and how we can improve on that. We need to understand how to best understand the needs of our customers and we need to understand how to best empower our teams so they can produce the greatest possible outcomes. You should therefore be a bit of a super-powered sponge, who absorbs all kinds of different inputs, and in turn, synthesise and analyse your way to scalable solutions. This particular role will focus on creating an amazing Product Management Experience at Pleo. This includes the full experience from hiring to onboarding and all the way through to continual product management training and development.This position will specifically own and advance our frameworks and ways of working that enable us to 1) hire great product managers with speed and quality, 2) onboard product managers into the product management competency and set them up for success and 3) build the next generation of product management training and career development frameworks. This may also include building out the community, creating new product management ceremonies and ultimately being responsible for a GREAT and holistic experience working as a product manager at Pleo. We are around 40 people in the product management competence at Pleo and we expect to hire a lot more. You will be working closely with our Product Management and People leaders. The role We’re looking for a Product Operations Manager to join the team. Product Operations at Pleo is new and by joining now, you will be able to not only help shape your own role as the team grows, you'll also have a direct impact on the growth and scope of the entire team. You will be working closely with and reporting to our Head of Product Operations and we will grow the team even further throughout 2022, so you'll quickly have more team members to collaborate with. In this role, you will span across a wide range of projects that all aim to set new and existing product managers up for success so they can thrive and build world class customer experiences and create great outcomes. Among other things, you will: Own and develop our Product Management Hiring best practices and ensure we are enabled to hire great PMs with high quality and speed Own and develop our Product Management Onboarding programmes and support our product management and domain leaders setting their PMs up for success at Pleo Own and develop our Product Management Training and Development programmes to ensure our PMs grow in their competence and are equipped to continually create greater outcomes Own and develop ways of cross pollinating internally with teams, domains and competencies across the entire company, carrying the Product Management banner Own and develop ways of assessing product managers at Pleo, equipping our leaders and managers with high quality assessment frameworks Collaborate closely with the Product Operations team to maintain a central library of best practices within the Product Management Competency at Pleo Support and consult with our Product Managers on best practices About you: You must be detail-oriented with strong written and verbal communication skills. You are excited about empowering and enabling a growing organisation. You are able to craft a plan and build projects while focusing on day-to-day tactical goals and operate with a flexible mindset. You have hands-on experience in process management in cross-functional teams from start to finish. You have experience as a product manager and you know how product development works. You love learning new things and enjoy working with problem areas you aren't necessarily an expert in You are curious, technologically savvy and not afraid of getting hands-on in the details. You probably dismantled things as a child, to see how they worked. You want to know how things work! You have experience with working on larger cross functional projects You may have some consulting experience or worked within a fast growing start-up Knowledge of agile methodology and processes Extensive experience with project management and stakeholder management Ability to facilitate meetings and workshops without needing to dominate conversations is required You are great with people and at orchestrating larger initiatives and breaking them down into actionable chunks Here are some of the key values we look for for the Product Operations team:We are looking for - excellent communication and facilitation skills, being an enabler in workshops and meetings, and a strong focus on proactive and cross-functional collaboration. You should have an analytical mindset, with a strong ability to analyse what the problem truly is, while staying highly organised. Our team members need to quickly gain an end-to-end view of the business (understanding how information, tasks, and products move through the org), so the ability to create clean structures, workflows and processes is a must. A lot of organisations (especially ones that focus on speed or velocity, or are more output driven) have an allergy to Processes so there’s a certain amount of ‘letting go’ of your own bad experiences in dealing with inefficient or ill-fitting processes that’s required, and there’s a lot of behavior change required to create and roll out new organisation wide processes - if you’re not someone with a strong focus on, and reputation for building culture, you’ll have an uphill battle. Show me the benefits! Your own Pleo card (no more out-of-pocket spending) Ability to work remotely (anywhere between the east coast of the Americas to European time zones)... ...or onsite if you want to (Copenhagen, London, Berlin, Madrid or Stockholm) Catered lunch in our offices, paid lunch if you prefer WFH 🍜 25 days of annual holidays, on top of the standardised festive and bank-related ones, of course A €2500 annual flex benefits package (maybe you want to buy additional holidays, pay for the gym, book a professional coach or pay part of your MBA - completely up to you!) Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise on the family due to work 👶🏻 Loads of weird and wonderful niche communities to join in the company Trips abroad for team camps and fun Wild enthusiasm and encouragement from us if you want to host MeetUps, events, etc - we'll help (venue, food etc)| At Pleo, we use English for all our internal communication to keep everyone on the same page; please submit your application in English unless otherwise stated above. We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs. Not everyone interviews the same: if you have accessibility needs that you would like us to know about, send an email to our Inclusion team at belonging@pleo.io and we’ll make sure to design an interview format that works for you. Why work here? Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we're onto something big. So, in a nutshell, that's Pleo. Today we are a 500+ team, from over 54 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices – and quite a few full-time remotes in 22 other countries! Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in the office with us we'll help you get up the best remote setup possible, and will fly you in for our amazing team camps ✈️ Things to look up about us Sometimes, we win awards 🤩 🏆If you want to know how we hire company-wide, there's a post on our blog.Or have a sneak peek into what happens when get together for Pleo Team Camp on our YouTube 👈🏾Check out what we think about the realities of working remotely on our blog.No one says it quite like our customers. Hear what they have to say this week on Trustpilot.Also, check out Glassdoor if you'd like to hear about us from other people. PS. we treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 🙂 When you submit the application the personal data in your application will be collected by Pleo as a data controller. Your personal data will be processed for the purposes of managing Pleo’s recruitment related activities which includes setting up and conducting interviews and tests for applicants, assess and review such candidates and similar activities needed in the recruitment and hiring process. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider engaged by Pleo to help manage its recruitment and hiring process. For more information about how Pleo processes personal data and information about your rights etc, please see Pleo’s Privacy Policy (link to: https://pleo.io/legal-terms/latest/privacy-policy/pleo-privacy-policy-en.pdf). By submitting your application, you consent to Pleo processing your personal data for recruitment purposes and to store such personal data for up to 24 months, unless we receive a request of erasure of the data from you, in case Pleo would like to contact you regarding future job openings.

  • Pleo

    Technical Product manager - Market Entitlement

    If you don't get excited by the end of this job post then this product manager position isn't for you. This is for you (yes, YOU) out there who are the type of person who will build the train tracks before there's even a train in existence that's able to cover that distance. It takes vision to know that it was just a matter of time before one will come. Cue Karl Ritter von Ghega and the Semmering Railway. It's someone like you who convinces 20 000 workers to build the tracks now. This role demands bravery - you'll need courage in your convictions, and the vision to see beyond the next sprint and the complexity it brings into the bigger picture: to change the way we all work today. By we, we're not talking internally here at Pleo. That'd be one thing. Instead, we're talking we as in the collective "we". Be it bankers, lawyers, teachers, doctors, electricians - you name it. All of us as a collective workforce work one way today. Many things will change over time about how we work - and the thing that we at Pleo are solving is company expensing. For employees it means no more out-of-pocket spending, or credit card borrowing. We empower employees with delegated spending that's nice and simple. Use your card, get a push, upload the receipt and you're done. This puts the employee first, and makes sure that they aren't hurt by outdated company process and policies. Because we put the employee at the center of all this, you'll find us to be user-obsessed (don't take our word for it - check out our Trustpilot page: https://www.trustpilot.com/review/pleo.io). We put ourselves in the user's position every day, and try to minimise the major pains they feel. We are on one hell of a journey - our growth will either terrify or delight you. We're looking for someone who this not only delights, but who is also inspired and energised by this type of challenge. We're looking for someone longing to be part of a journey like ours: someone who's looking to put their shower thoughts to good use. For what, you might ask?We’re rapidly expanding to a double digit number of new markets in Europe and beyond. This requires the platform of platforms. And one crucial aspect is what you’ll be working with. A way for us all to have a full overview of what is available where, when and why. A way for all teams to build and refactor code for all markets, some markets or one market without us spiralling down a complexity rabbit hole. Some of the projects could be defining and architecting a shared technical contract or how other internal people (Product Managers, Country Managers, Customers Support etc.) can set new features live through our internal interfaces and tools. You’ll need to put your utmost technical insights to use, figure out how your internal peers are best enabled by your work while also focusing on the outcome and impact this helps Pleo achieve. Your team will sit in our Market Expansion domain spearheading our expansion efforts. The hard skills needed You probably have a technical background and transitioned into Product management, working on products that are more technically complex. You have relevant experience from working in the fintech/card/open banking spaces. You have skills that allow you to easily extract, analyze and present complex datasets in ways that tell stories about existing products and make the case for future improvements. You are able to understand technical challenges and make educated trade-offs with your team. You are very effective in communicating (and gaining trust) with your development team. You think about emerging development and technology trends in the fintech space You are comfortable with creating a product vision, roadmap, conducting market research, accessing risk and coordinating the team to keep everyone working towards a single goal. What others say about you: You are entrepreneurial - and have a lot of light bulb moments 💡 Challenge the status quo, and give good arguments why Always get things done no matter what Can't stop talking about product and fintech trend Listen to feedback but are strong enough to drive your own vision Speak more than 2 languages Work in English with ease (it's our company language) Continuous learner, systematic Empathetic of people and stakeholders Are a person they would also enjoy having a coffee with (virtual or not) And here are some other nice gestures that we do Your own Pleo card (no more out-of-pocket spending!) Ability to work remotely (anywhere between the east coast of the Americas to European timezones)... ...or onsite if you want to (Copenhagen, Stockholm, London, Madrid, Berlin, Lisbon) Lunch is on us - whether you are working remote or at one of our offices 🍜 Private Health Insurance to ensure you’re fit of body and mind to do your best work Trips abroad for team camps. We’ve just been to Costa Brava, in Spain - we’d love to see you at the next one! 25 days holiday per year + your local public holidays Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶🏻 €2500 annual Flex Benefits budget (maybe you want to buy additional holidays, pay for the gym, book a professional coach or pay part of your MBA - completely up to you!). We know everybody prioritises different benefits. So, our Flex Benefits package lets you choose what best suits you. Ask us about what we offer, we’ll be happy to outline more! Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. At Pleo, we use English for all our internal communication to keep everyone on the same page; please submit your application in English unless otherwise stated above. We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs. Not everyone interviews the same: if you have accessibility needs that you would like us to know about, send an email to our Inclusion team at belonging@pleo.io and we’ll make sure to design an interview format that works for you. Why work here? Working at Pleo means you're working on something very exciting: the future of work. Through fintech we've seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we're onto something big. So, in a nutshell, that's Pleo. Today we are a 500+ team, from over 54 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices – and quite a few full-time remotes in 22 other countries! Being HQ'd out of Copenhagen means we're inspired by sensible things like a good work-life balance. If you don't work in the office with us we'll help you get up the best remote setup possible, and will fly you in for our amazing team camps ✈️ Things to look up about us Sometimes, we win awards 🤩 🏆If you want to know how we hire company-wide, there's a post on our blog.Or have a sneak peek into what happens when get together for Pleo Team Camp on our YouTube 👈🏾Check out what we think about the realities of working remotely on our blog.No one says it quite like our customers. Hear what they have to say this week on Trustpilot.Also, check out Glassdoor if you'd like to hear about us from other people. PS. we treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 🙂 When you submit the application the personal data in your application will be collected by Pleo as a data controller. Your personal data will be processed for the purposes of managing Pleo’s recruitment related activities which includes setting up and conducting interviews and tests for applicants, assess and review such candidates and similar activities needed in the recruitment and hiring process. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider engaged by Pleo to help manage its recruitment and hiring process. For more information about how Pleo processes personal data and information about your rights etc, please see Pleo’s Privacy Policy (link to: https://pleo.io/legal-terms/latest/privacy-policy/pleo-privacy-policy-en.pdf). By submitting your application, you consent to Pleo processing your personal data for recruitment purposes and to store such personal data for up to 24 months, unless we receive a request of erasure of the data from you, in case Pleo would like to contact you regarding future job openings.

  • Rize

    Jr. QA Engineer

    Rize is looking for a curious and detail-oriented Junior QA Engineer to become an integral part of our growing Engineering organization. At Rize, we’re building the banking platform of the future — one that unifies spending, saving, and investing in ways current banks can’t. We’ve built a truly differentiated product capable of independently managing multiple pools of money across different account types. We’re dedicated to intelligently helping people achieve their financial goals. This is your chance to rebuild banking from the ground up! WHO WE’RE LOOKING FOR: You are curious and inquisitive and your conscientiousness stems from high standards of personal and professional ethics. You are capable of delivering quality code, writing/maintaining our test automation suite, triaging bugs, and documenting clear and accurate bug reports and test plans. You are an effective communicator and growing technical writer who is able to succinctly present a story or use case to your team. Your experience breaking software coupled with your well-written bug reports make life easier for your engineering peers to quickly grasp the issue, recreate it, and smash it. You strive for continuous improvement, and you’re not only able to find bugs but you can fix some of the smaller ones on your own too. You will have the opportunity to own key aspects of our test automation process, including building out our test framework. You will define and implement test strategies for both functional and non-functional requirements while collaborating with our development, business, and QA team members. Ultimately, your ability to effectively test, troubleshoot, document/report issues for developers, and communicate will be critical for the quality of the services we provide and the resulting satisfaction of the Rize client and customer base. You will play a key role in creating and maintaining a culture of quality at Rize and help us to deliver on our Banking-as-a-Service product vision. WHAT YOU’LL GET TO DO: Collaborate with our Front End & Back End Engineering teams to write and maintain automated tests Write clear and accurate bug reports and test plans, and escalate to the appropriate engineering resources Participate in special projects for QA and Engineering with a focus on improving code quality through process improvements, standardization/automation, and documentation Contribute to our test regimen and have an impact pretty much every day Be curious and learn something new every day from your coworkers and colleagues WHAT YOU’LL NEED IN ORDER TO BE SUCCESSFUL: A Bachelor’s Degree in Computer Science OR you are a recent Bootcamp graduate with prior exposure to technical project management, product management, support, or quality assurance. You have some knowledge of full-stack web development and an ability to read Ruby, JS, SQL, and related languages. You are an aspiring technical writer who is interested in learning how to define & document processes, break them down, perform analyses, and suggest improvements. Experience working in a regulated industry (Finance, Healthcare/Pharma, or Education) is a plus. Familiarity with our tech stack (Snowflake, AWS, Rails, React, Sentry, GitHub/Actions, Docker, Postman, TestRail) is a plus. Experience with testing frameworks such as RSpec, Jest/Mocha/Chai, Cypress, Postman is a plus. WHY RIZE? We offer a competitive salary, robust benefits, and stock options in the company. We treat you as an owner because you are! We trust you to get your work done so we offer unlimited PTO and a flexible remote-first policy. We’re a small, close-knit team and we always make room for fun in our busy schedules with monthly team lunch-and-learns and Fintech industry networking opportunities. YOU SHOULD APPLY IF: You want to play a key role in changing the financial world for the better You want to be part of building something from the ground up You want to solve a new problem every day You work well with the fast pace and ambiguity inherent in a start-up At Rize, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our team, our products, and our community. Rize is proud to be an equal opportunity employer.

  • DoiT International

    UX/UI Developer

    DoiT International is the leading global cloud consulting company, Google Cloud’s partner of the year, and an Amazon Web Services strategic partner. Our world-class cloud architects and cloud engineering support teams work hands-on, side-by-side with our customers to educate, mentor, and advise. Our Cloud Management Platform (CMP) is a cutting-edge product that helps businesses improve their cloud operations, maintain the highest levels of operational security, analyze and manage cloud spending, achieve extraordinary cost savings, and efficiently govern their growing cloud infrastructure. Our mission is to help businesses realize the full potential of the cloud without having to hire, reskill, or retask any personnel to handle the low-level details. Want to join us? This position is a unique opportunity to work on both coding and design in equal measure. Your responsibilities will include: Take ownership of the CMP Design System and help us continue to develop and refine our best practices. Create and modify reusable React components that adhere to MUI best practices Sketch, wireframe and hi-fidelity prototype creation using Figma Keep up-to-date with industry trends and help to ensure that excellent customer experience remains a primary area of competitive differentiation. Develop a thorough understanding of our customers, their priorities, goals, and how they use our products and services. Contribute to story definition and design work to ensure that user flows are intuitive, components are laid out logically and coherently, cognitive load is minimized, and web accessibility, usability, and inclusion are considered. Ideal candidates will: Have prior experience working in the B2B SaaS industry, using some form of agile development. Be experienced with Figma, Figjam and Jira tooling. Be experienced with React, Redux, Typescript, SASS, HTML5, CSS3, the Google Material Design system, WCAC, and web usability. Be experienced with the creation, use, and maintenance of Design Systems (preferably using Storybook). Be familiar with AWS, GCP, or any other public cloud platform. Have the ability to learn the capabilities of our products, pick up challenging new technical concepts, and put that understanding to use, designing outstanding user experiences for users from a wide range of backgrounds. Have strong communication and interpersonal skills, and be fluent in English to a professional standard (written and spoken). Be curious, eager to learn, quick to ask questions, and keen to develop and expand their existing professional competencies. Sounds like you? Great! Here’s a little more about us… We’re a team of cloud professionals who love working with others to solve challenging technical problems. We are committed to personal development and enjoy sharing our knowledge and experience through any combination of blogging, training, public speaking, and open-source contributions. Our core values guide us in creating a diverse team, a welcoming and supportive working environment, and a stellar employee experience with plenty of opportunities for personal and professional development. We are a remote-first company, and you can work from anywhere within the East Coast, USA. We’ve created a remote-first culture that thrives in a virtual environment, so you have the resources you need to connect with talented people around the world. We provide benefits and perks such as: Up to 100% paid health insurance Genuine unlimited PTO policy Maternity and paternity leave 401K matching Employee Stock Option Plan (ESOP) Flexible working hours with a focus on maintaining a healthy work-life balance We encourage you to learn new skills and work on your professional development (and we will help cover the costs of courses, certifications, etc.) A generous starting allowance to help you upgrade your home office Want to know more? Check out our live stats to learn more about how we support our customers. Read some real-world examples of the types of issues we solve. Visit our GitHub organization and browse some of the open-source tools we have developed along the way. #LI-Remote

  • DoiT International

    Talent Acquisition Specialist, EMEA (Tech)

    About DoiT: DoiT International is a global organization that helps teams successfully evaluate, test, migrate, and optimize on the public cloud. As Google Cloud’s top partner and a strategic partner of Amazon Web Services, our mission is to enable customers to harness the power of the public cloud at peak efficiency so they can focus on building the best products for their own customers. Beyond just a helping hand, we’re building a suite of products to help our customers to optimize every facet of their cloud deployments. As a testament to our deep engineering expertise, over 1,000 tech-savvy companies such as Outbrain, JFrog, and Redislabs trust DoiT International’s Cloud Management Platform as their copilot in the cloud. Having raised $100 million from Charlesbank Capital Partners, we’re scaling all aspects of our company — especially around product innovation. DoiT’s Cloud Management Platform is a game-changer in the industry that helps developers at tech-savvy companies improve cloud operations, maintain security, control cost, and ensure governance of its growing cloud estate. Our Core Values guide us in crafting a unique and stellar employee experience for all of our team members. Target Locations: Remote in EMEA, preferably UK/Ireland. We’ve created a remote first culture that thrives in a virtual environment so you have the resources you need to connect with talented people around the world. As a Talent Acquisition Specialist you’ll play a part in scaling DoiT International with top notch Tech talents into our remote teams based across EMEA, focusing on Cloud Engineers and Architects. Responsibilities Own full life-cycle of the hiring process for assigned searches at DoiT International, dedicated to Technical positions across EMEA. Locate and engage passive candidates through the use of various sourcing techniques Partner with our leadership team and close work with hiring managers across offices Creatively recruit top-notch candidates and maintain a strong pipeline of talent while executing a meaningful candidate experience Accelerate DoiT International’s local employer branding as a great place to work Serve as a champion for scaling the culture, community and Diversity & Inclusion within DoiT as part of our Global People Ops Team, helping to build connections, reinforce our values and participate in special projects. Qualifications 3-5 years of experience working as a Technical Recruiter in a technology/startup company with experience filling a wide variety of IT roles (Examples: Cloud Engineer & Architects, DevOps Engineers, Data Architects & Engineers, Customer Reliability Engineers, Software Engineers - front/backend/fullstack, Product Managers etc). Hands-on ownership and leadership of hiring processes end to end (writing job descriptions, interviewing, working closely with hiring managers, etc) Proven sourcing skills with the ability to find, engage and activate passive candidates Proficiency with recruiting tools, applicant tracking systems, data management/reporting technique Experience managing remote hiring processes with multiple offices nationally/globally Result oriented, agile and comfortable with a fast-paced/hyperscale environment A people person with great interpersonal skills - "Can do" attitude, independent and proactive Data-driven approach and strong analytical skills Excellent verbal and written communication skills in English. Additional languages - advantage. Benefits and Perks: Health Insurance Pension Plan with employer contribution Employee Stock Option Plan Maternity and Paternity Leave Uncapped PTO Flexible working options Work life balance

  • DoiT International

    UX/UI Developer

    DoiT International is the leading global cloud consulting company, Google Cloud’s partner of the year, and an Amazon Web Services strategic partner. Our world-class cloud architects and cloud engineering support teams work hands-on, side-by-side with our customers to educate, mentor, and advise. Our Cloud Management Platform (CMP) is a cutting-edge product that helps businesses improve their cloud operations, maintain the highest levels of operational security, analyze and manage cloud spending, achieve extraordinary cost savings, and efficiently govern their growing cloud infrastructure. Our mission is to help businesses realize the full potential of the cloud without having to hire, reskill, or retask any personnel to handle the low-level details. Want to join us? This position is a unique opportunity to work on both coding and design in equal measure. Your responsibilities will include: Take ownership of the CMP Design System and help us continue to develop and refine our best practices. Create and modify reusable React components that adhere to MUI best practices Sketch, wireframe and hi-fidelity prototype creation using Figma Keep up-to-date with industry trends and help to ensure that excellent customer experience remains a primary area of competitive differentiation. Develop a thorough understanding of our customers, their priorities, goals, and how they use our products and services. Contribute to story definition and design work to ensure that user flows are intuitive, components are laid out logically and coherently, cognitive load is minimized, and web accessibility, usability, and inclusion are considered. Ideal candidates will: Have prior experience working in the B2B SaaS industry, using some form of agile development. Be experienced with Figma, Figjam and Jira tooling. Be experienced with React, Redux, Typescript, SASS, HTML5, CSS3, the Google Material Design system, WCAC, and web usability. Be experienced with the creation, use, and maintenance of Design Systems (preferably using Storybook). Be familiar with AWS, GCP, or any other public cloud platform. Have the ability to learn the capabilities of our products, pick up challenging new technical concepts, and put that understanding to use, designing outstanding user experiences for users from a wide range of backgrounds. Have strong communication and interpersonal skills, and be fluent in English to a professional standard (written and spoken). Be curious, eager to learn, quick to ask questions, and keen to develop and expand their existing professional competencies. Sounds like you? Great! Here’s a little more about us… We’re a team of cloud professionals who love working with others to solve challenging technical problems. We are committed to personal development and enjoy sharing our knowledge and experience through any combination of blogging, training, public speaking, and open-source contributions. Our core values guide us in creating a diverse team, a welcoming and supportive working environment, and a stellar employee experience with plenty of opportunities for personal and professional development. We are a remote-first company, and you can work from anywhere within Israel or EMEA. We’ve created a remote-first culture that thrives in a virtual environment, so you have the resources you need to connect with talented people around the world. We provide benefits and perks such as: Health insurance, including medical, dental, and vision plans from top carriers Pension plan with employer contribution Employee Stock Option Plan (ESOP) Unlimited annual leave policy (including parental leave) Flexible working hours with a focus on maintaining a healthy work-life balance We encourage you to learn new skills and work on your professional development (and we will help cover the costs of courses, certifications, etc.) A generous starting allowance to help you upgrade your home office Want to know more? Check out our live stats to learn more about how we support our customers. Read some real-world examples of the types of issues we solve. Visit our GitHub organization and browse some of the open-source tools we have developed along the way. #LI-Remote

  • Course Hero

    Senior Product Designer

    Course Hero is scaling! We are looking for a Senior Product Designer for Growth to help lead the redesign of our growth and monetization channels over the next 12-24 months. You will be one of the key drivers of bringing a newer and better student experience to life. Here are some ways you'll make an impact: Contribute to our Student Document Experience team’s vision and strategy and lead highly visible and impactful projects Act as a strategic partner to Product Managers to break down complex, ambiguous problems into sophisticated solutions, and partner closely with engineers to build and deliver high-quality digital products Partner with our User Research team to understand students’ study behavior, and demonstrate qualitative and quantitative data to build thoughtful experiences that meet both user & business needs Design end-to-end user experiences through collaborative brainstorming, user journeys, wireframes, interactive prototypes, and polished visual design comps using Figma or other tools Build interactions across various media including web and mobile. Develop working prototypes to demonstrate your ideas & concepts Present work and communicate design decisions to partners with confidence and clarity to capture feedback, iterate on and refine design solutions Iterate on your products post-launch based on insights on how they are performing in the real world Encourage and grow our teammates by serving as a mentor and helping the team deliver designs of the highest quality Help evangelize human-centered design approaches all over the company Are you our next Senior Product Designer? 5+ years of demonstrated ability in a leading individual contributor role crafting cross-channel user experiences across desktop web, mobile web, and mobile apps Several years of consumer / B2C design experience. This should include experience launching habit-forming products that customers love. Bonus points if you are familiar with design for multi-sided marketplace products and user-generated content. Share your expertise including your visual design acuity through your outstanding portfolio Consider yourself a strategic & creative systems problem solver - able to understand a complex system, able to turn sophisticated consumer problems into simple and engaging products, able to think strategically about business problems and invent UX concepts to solve them. Able to present the rationale for design decisions, including in the process of winnowing down a list of concepts and deciding which elements belong in the final design to support specific use cases. Pride yourself in being a hands-on designer - comfortable with all phases of the design process from high-level concepts down into the smallest UI details. Feel proficient working in a fast paced agile environment and collaborating with other designers, product managers, engineers, UX researchers, data analysts, customer support teams, marketers, and more. Demonstrate proven track record of iterating on products post-launch based on user data about how the designs are performing. Enjoy excellent communication skills & effective leadership style with entrepreneurial candor, growth mentality. Bonus Points: Passion for education and social impact mission Experience crafting products powered by Machine Learning Experience driving the design of at least one mobile app for both iOS & Android Benefits & Perks! Competitive salary, annual bonus, and RSUs Medical coverage, including full dental and vision Life and disability benefits 401(k) program (US) / retirement savings plan (Canada) with company match One month paid sabbatical after 5 years at the company Education reimbursement Professional development workshops & industry conferences Paid parental leave Flexible work schedule Social responsibility program (volunteer time off and donation matching) Annual wellness stipend Monthly tech stipend Annual family planning stipend Monthly snack boxes delivered to your door Cell phone allowance For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ. #USCanada #LI-Hybrid Equal ​Employment Opportunity Statement ​(EEO) We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation. About Us: Course Hero is on a mission to help students graduate, confident and prepared. The online learning platform offers over 60 million course-specific study resources created by and for students and educators, as well as 24/7 tutor help. More than 65,000 verified college educators use Course Hero to collaborate with other faculty and share resources to hone new strategies for instruction. Everyday, students, educators and tutors help more than 20 million students make every study hour count. We have an awesome team and a truly engaging culture. We are customer-focused, collaborative, responsible, gritty, and we love to learn. Our bold mission is to help students graduate confident and prepared! We are not the only ones that think we’re onto something big. Course Hero has been recognized as one of the 2021 Top 100 Best Places to Work in the Bay Area, Top 50 Best Paying Companies in the Bay Area, Top 100 Most Transparent Companies, and in the Top 50 Most Transformational Companies in Education Technology. Read up on some of our recent news coverage, blog, and learn more about us to see what it is like to work with our team. Join us on our mission!

  • Bilt Rewards

    Senior Front End Engineer

    Role: Senior Front End Engineer Reporting to: Head of Engineering Location: New York, NY What is Bilt? Bilt Rewards is the first-ever rewards program that allows renters to earn points on rent and builds a path towards homeownership. With an alliance of the nation’s largest real estate owners, Bilt Rewards will enable renters in more than two million units across the country to earn points just by paying rent. Bilt Rewards boasts one of the highest value rewards programs on the market today, including one-to-one point transfers for travel across over 100 major airlines and hotel partners; fitness classes at the country’s top boutique studios; limited-edition and exclusive collections of art and home decor through the Bilt Collection, and the ability to use points for rent credits or towards a future downpayment. Bilt has also partnered with Mastercard to create the Bilt Mastercard - the first and only credit card that can be used to pay rent with no fees. What’s the role? As a Senior Front End Engineer at Bilt, you’ll join a renowned team that is transforming the future of renting. You’ll be working closely with the backend engineering and product teams to develop user-facing features and given the opportunity to work across the React web app and the React Native mobile app. In this role you will: Write well designed, testable, efficient code Identify opportunities to refactor and make features more robust Coordinate with QA to test new features Be responsible for writing unit and integration tests Work together with the backend team to come up with requirements for an API In terms of qualifications, we’re seeking: 2+ years of experience Proven hands-on Software Development experience Proven experience in TypeScript/JavaScript, React, Node & Babel Strong UX design skills, problem solving, and troubleshooting skills. Understanding of how to optimize the delivery of code and assets to a browser or device Ability to articulate the benefits and challenges of depending on front-end libraries, frameworks, and tool-sets Ability to write testable code Great interpersonal skills with a team-player disposition Knowledge of the start-up world preferred A burning desire to win and reach overall company goals Flexibility - we are disrupting an industry so changes to traditional processes should be expected Bilt Rewards is a Kairos company. For more information, visit www.kairoshq.com

  • Qwick

    Regional Account Manager

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Role Overview Qwick Account Managers service a book of business providing an exceptional customer experience triggering repeat orders to increase share of wallet. Account Managers are accountable for business retention, growth, and securing new business referrals in addition to providing day-to-day support and proactive outreach to increase business engagement. You’ll be a great fit if you like: Building relationships with business partners and servicing their day-to-day needs Being proactive and providing value in order to increase account retention Hunting for new opportunities within your business book Re-engaging inactive businesses Managing your book of business with data driven analysis Being involved in the community and attending networking events to win new business for your market Working with cross functional teams to achieve goals together Exceeding personal and team goals Working in a fast paced start-up environment Working with really smart people on a mission to revolutionize an industry Requirements and qualifications: 2+ years Account Management or Customer Service experience in a B2B environment Bachelor’s degree required Technology environment experience preferred Hospitality and or staffing experience a plus Ability to conduct demos/trainings of a tech enabled solution while articulating the value prop and ROI Exceptional customer experience skills Ability to upsell and achieve revenue growth goals Excellent oral, written, listening and presentation skills Highly motivated with the ability to multitask and work on multiple businesses simultaneously Love data and analytics to drive solutions Excellent computer skills, tech savvy, experience using a CRM and other tech tools High level of integrity and commitment to building a successful start up Financial acumen to learn and understand gross margins, pricing and impacts to profitability Can work independently and as a part of a team in a fast-paced, changing environment We offer great benefits including competitive pay and benefits, 401(k) with a match, unlimited PTO. We are passionate about the work that we do and the culture that we’re building while doing it. Our cultural values are an important part of who we are. Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Regional Account Manager

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Role Overview Qwick Account Managers service a book of business providing an exceptional customer experience triggering repeat orders to increase share of wallet. Account Managers are accountable for business retention, growth, and securing new business referrals in addition to providing day-to-day support and proactive outreach to increase business engagement. You’ll be a great fit if you like: Building relationships with business partners and servicing their day-to-day needs Being proactive and providing value in order to increase account retention Hunting for new opportunities within your business book Re-engaging inactive businesses Managing your book of business with data driven analysis Being involved in the community and attending networking events to win new business for your market Working with cross functional teams to achieve goals together Exceeding personal and team goals Working in a fast paced start-up environment Working with really smart people on a mission to revolutionize an industry Requirements and qualifications: 2+ years Account Management or Customer Service experience in a B2B environment Bachelor’s degree required Technology environment experience preferred Hospitality and or staffing experience a plus Ability to conduct demos/trainings of a tech enabled solution while articulating the value prop and ROI Exceptional customer experience skills Ability to upsell and achieve revenue growth goals Excellent oral, written, listening and presentation skills Highly motivated with the ability to multitask and work on multiple businesses simultaneously Love data and analytics to drive solutions Excellent computer skills, tech savvy, experience using a CRM and other tech tools High level of integrity and commitment to building a successful start up Financial acumen to learn and understand gross margins, pricing and impacts to profitability Can work independently and as a part of a team in a fast-paced, changing environment Based in Atlanta currently (not open to relocation at this time) We offer great benefits including competitive pay and benefits, 401(k) with a match, unlimited PTO. We are passionate about the work that we do and the culture that we’re building while doing it. Our cultural values are an important part of who we are. Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Regional Account Manager

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Role Overview Qwick Account Managers service a book of business providing an exceptional customer experience triggering repeat orders to increase share of wallet. Account Managers are accountable for business retention, growth, and securing new business referrals in addition to providing day-to-day support and proactive outreach to increase business engagement. You’ll be a great fit if you like: Building relationships with business partners and servicing their day-to-day needs Being proactive and providing value in order to increase account retention Hunting for new opportunities within your business book Re-engaging inactive businesses Managing your book of business with data driven analysis Being involved in the community and attending networking events to win new business for your market Working with cross functional teams to achieve goals together Exceeding personal and team goals Working in a fast paced start-up environment Working with really smart people on a mission to revolutionize an industry Requirements and qualifications: 2+ years Account Management or Customer Service experience in a B2B environment Bachelor’s degree required Technology environment experience preferred Hospitality and or staffing experience a plus Ability to conduct demos/trainings of a tech enabled solution while articulating the value prop and ROI Exceptional customer experience skills Ability to upsell and achieve revenue growth goals Excellent oral, written, listening and presentation skills Highly motivated with the ability to multitask and work on multiple businesses simultaneously Love data and analytics to drive solutions Excellent computer skills, tech savvy, experience using a CRM and other tech tools High level of integrity and commitment to building a successful start up Financial acumen to learn and understand gross margins, pricing and impacts to profitability Can work independently and as a part of a team in a fast-paced, changing environment We offer great benefits including competitive pay and benefits, 401(k) with a match, unlimited PTO. We are passionate about the work that we do and the culture that we’re building while doing it. Our cultural values are an important part of who we are. Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Regional Account Manager

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Role Overview Qwick Account Managers service a book of business providing an exceptional customer experience triggering repeat orders to increase share of wallet. Account Managers are accountable for business retention, growth, and securing new business referrals in addition to providing day-to-day support and proactive outreach to increase business engagement. You’ll be a great fit if you like: Building relationships with business partners and servicing their day-to-day needs Being proactive and providing value in order to increase account retention Hunting for new opportunities within your business book Re-engaging inactive businesses Managing your book of business with data driven analysis Being involved in the community and attending networking events to win new business for your market Working with cross functional teams to achieve goals together Exceeding personal and team goals Working in a fast paced start-up environment Working with really smart people on a mission to revolutionize an industry Requirements and qualifications: 2+ years Account Management or Customer Service experience in a B2B environment Bachelor’s degree required Technology environment experience preferred Hospitality and or staffing experience a plus Ability to conduct demos/trainings of a tech enabled solution while articulating the value prop and ROI Exceptional customer experience skills Ability to upsell and achieve revenue growth goals Excellent oral, written, listening and presentation skills Highly motivated with the ability to multitask and work on multiple businesses simultaneously Love data and analytics to drive solutions Excellent computer skills, tech savvy, experience using a CRM and other tech tools High level of integrity and commitment to building a successful start up Financial acumen to learn and understand gross margins, pricing and impacts to profitability Can work independently and as a part of a team in a fast-paced, changing environment We offer great benefits including competitive pay and benefits, 401(k) with a match, unlimited PTO. We are passionate about the work that we do and the culture that we’re building while doing it. Our cultural values are an important part of who we are. Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Qwick

    Regional Account Manager

    Company DescriptionQwick is changing the way people work. We connect food & beverage Professionals who want on-demand work with the businesses that need them through a technology-driven, app-based staffing platform. Our unique matching algorithm pairs top-rated, high quality Professionals with shifts that match their skillset. If you're eager to make a difference in the gig economy, love what you do, and lead with empathy and transparency, we would like to hear from you! Our cultural values are an important part of who we are and what we're building: Free to be us - We embrace diversity within mindsets, ideas, race, culture, background, and the things that make us uniquely us. Hustle responsibly - We work hard and we make time to rest and play in order to stay our best. Stand up for what's right - We don’t just do the right thing, but we hold others accountable to act with integrity as well. We are human - We act with compassion to take care of ourselves, our team, our families, our Business Partners, and our Professionals. Constantly curious - We seek knowledge from within and outside of Qwick and are continually learning through our successes and challenges. Never give up - We welcome change, celebrate failure, and always keep moving forward. Role Overview Qwick Account Managers service a book of business providing an exceptional customer experience triggering repeat orders to increase share of wallet. Account Managers are accountable for business retention, growth, and securing new business referrals in addition to providing day-to-day support and proactive outreach to increase business engagement. You’ll be a great fit if you like: Building relationships with business partners and servicing their day-to-day needs Being proactive and providing value in order to increase account retention Hunting for new opportunities within your business book Re-engaging inactive businesses Managing your book of business with data driven analysis Being involved in the community and attending networking events to win new business for your market Working with cross functional teams to achieve goals together Exceeding personal and team goals Working in a fast paced start-up environment Working with really smart people on a mission to revolutionize an industry Requirements and qualifications: 2+ years Account Management or Customer Service experience in a B2B environment Bachelor’s degree required Technology environment experience preferred Hospitality and or staffing experience a plus Ability to conduct demos/trainings of a tech enabled solution while articulating the value prop and ROI Exceptional customer experience skills Ability to upsell and achieve revenue growth goals Excellent oral, written, listening and presentation skills Highly motivated with the ability to multitask and work on multiple businesses simultaneously Love data and analytics to drive solutions Excellent computer skills, tech savvy, experience using a CRM and other tech tools High level of integrity and commitment to building a successful start up Financial acumen to learn and understand gross margins, pricing and impacts to profitability Can work independently and as a part of a team in a fast-paced, changing environment Based in Nashville currently (not open to relocation at this time) We offer great benefits including competitive pay and benefits, 401(k) with a match, unlimited PTO. We are passionate about the work that we do and the culture that we’re building while doing it. Our cultural values are an important part of who we are. Full-Time Employee Benefits Include: Competitive pay Four-day workweek Unlimited PTO Work from home flexibility + hybrid work environment Employee equity program 401K with 10% dollar-for-dollar match Medical, Dental, Vision, and Life Insurance 16 weeks of paid parental leave Employee support resources Short and long-term disability benefits Qwick is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. For more information on how Qwick uses your personal information, please view our Privacy Policy at https://www.qwick.com/privacy-policy/.

  • Shortcut

    Senior Product Analyst

    About us: Based in New York but fully distributed, Shortcut builds project management software for software and product teams that people actually want to use - just ask an engineer how they feel about Jira. Thousands of the fastest-growing software companies use Shortcut to plan and build software, including Glossier, Venmo, Dataiku, Scale AI, FullStory, LaunchDarkly, and others. The role: The Senior Product Analyst will have a unique opportunity to establish Product Analytics as a new function within Shortcut. Reporting directly to the Chief Product Officer, you will work with peers in Product Management, Product Design, & Product Insights/Research to understand the core problems facing both the team and our users, helping them find answers to those problems through data dashboards, reports, & visualizations. You’ll also work cross-functionally with the data team to ensure the right data is being pumped into the right platforms to meet the needs of the product organization going forward. Though this will be an individual contributor role to start, there is potential for the right candidate to grow into a manager role in the next 6-12 months to help build out the team. Sitting inside the Product Organization (and reporting to the CPO) affords you the opportunity to directly influence the future direction of the product based on what you’re seeing in the data. What you'll do: Advocate for our legions of users by presenting data insights and recommendations to the product and leadership teams. Communicate product health, experiment results, opportunities, etc. across the organization Utilize data to identify opportunities for growth, retention, and areas of friction within the product. Influence and inform product/business teams through presentation of data-based recommendations. Bring a deep understanding of growth & optimization best practices. Partner with engineering to define tagging requirements for net-new product features. Contribute to the vision and strategy for product analytics and the wider data organization at Shortcut. Establish the best practices of the Product Analytics function within Shortcut and its future team. You should have: Strong proven experience working with data via SQL Experience with Amplitude, Looker or other data visualization software Expert at manipulation of data within Excel and/or Google Sheets Ability to generate crisp and compelling data visualizations and be a strong communicator of results Ability to take a top level business metric and identify the key reasons why it is over / under performing. Strong professional skills, ethics, and communication skills Extra credit (nice to have): Python skills Experience working in a fast-paced, startup environment Experience in Product Led Growth companies Experience with project management tools like Jira, Asana, Trello, etc. What we offer: Compensation: A competitive salary in addition to meaningful equity in the company - you should be able to take ownership of what you’re helping to build. Benefits: Health, Dental, and Vision insurance, FSA, OneMedical, Teladoc, Health Advocate, 401(k), commuter benefits Work-life balance: A flexible open vacation policy, in addition to 10 company holidays, 5 sick days, and 3 “Dot Days” (our term for bonus days off), community (volunteer) PTO, 12 weeks of fully paid parental leave. We also observe 40 hour work weeks without the expectation of after-hours or weekend work. Learning and development: A $2,000 annual stipend to use toward conferences, educational courses, books, membership fees and more WFH: We are a fully remote company, and we provide all the equipment you need to work from home in addition to an annual WFH stipend. Target base salary for this role based on experience: $90,000-$120,000 annually + target equity + benefits (including medical, dental, vision and 401(k)) At Shortcut, we embrace the different backgrounds, perspectives, and experiences our team members bring to the table. As a proud Equal Opportunity Employer, we welcome all applicants and teammates regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by applicable law. If you need assistance or an accommodation due to a disability, please contact us at recruiting@shortcut.com.

  • Massive Alliance

    Director of Thought Leadership

    Full-time · Clearwater, FL, United States

    About the job Massive Alliance is looking for an experienced multi-magazine or news publication contributor / writer / journalist to spearhead our Executive Leadership Branding (ELB) business partnerships. The title offered is Director of Thought Leadership. The candidate should have existing or past contributor or staff columns at mainstream publications / magazines. As the Director of Thought Leadership you are representing our premium product – Executive Leadership Branding. You are a thought leader yourself and represent the results our company offers. You have a prolific background as a contributor to mainstream publications, a love for the written word, and a desire to inspire through incredible stories & published works – all of which makes you an effective spokesperson. You love what you do, have seen the impact first hand, and understand the powerful results thought leadership can accomplish. Massive’s Executive Leadership Branding division was created to provide top-tier executives with the opportunity to share their vast insights as an author at mainstream media publications. Our program matches the executive with a ghostwriter who can precisely capture and transcribe their sentiments on a topic in their desired tone, voice, and style. Our placement team then works with editors across various publications to publish the article as a ghostwritten byline under the executive’s name. If the prospect Google’s your name, do you have bylines that they can see? The Director of Thought Leadership should have a strong public writing presence that will aid in the prospecting and acquisition of new clients, while maintaining relationships throughout their writing journey. This footprint is required as it is the final product of what we create for our clients and leverage this to sell them the same results. While you continue to contribute to your incredible bylines you will be selling the method of your own success to clients who want to become thought leaders. Primary qualities & responsibilities include but are not limited to: • Having multiple author “bylines” at mid to top-tier publications (i.e., Entrepreneur Magazine, Fast Company, Fortune, WSJ, NYTimes, Mashable, TechCrunch, or others.). Medium and LinkedIn is a great start, but the ideal candidate will be required to have a robust writing footprint. • Being a proactive multi-tasker, with the ability to prioritize and meet numerous deadlines • Having precise attention to detail with problem-solving skills and the ability to prioritize effectively • Demonstrating the ability to collaborate with cross-functional teams • Working collaboratively with our Executive Editors to ensure clients needs are being properly met • Understanding and effectively communicating the company's value prop, tech, process and current partnerships • Providing weekly reports on metrics of success • Managing contract renewal process • Monitoring client progress and proactively updates client on content published and other, relevant program milestones • Having a sense of humor (i.e., using GIFs in emails) Job Type: Full-time Pay: $70,000.00 - $100,000.00 per year Benefits include 100% healthcare, PTO, bonuses, and more.

  • Pluto

    Youtube Content Creator and Twitch Streamer

    We are looking for a personable YouTuber and Twitch streamer who enjoys trading, content creation & planning, and interacting with others online. Our ideal candidate: Is knowledgable and passionate about the stock market, trading, and automation Enjoys being on camera, making videos, and streaming Can film and edit high-quality videos Understands social media subgroups, banter, and meme culture Will be responsible for: Creating Video content relating to Pluto and automated trading for Pluto's youtube page Streaming content relating to Pluto and automated trading on Twitch Scheduling and releasing regular content according to a content calendar Creating educational content for our application Studio, soundproofing, and equipment will be provided if needed.

  • Pearpop

    VP of Finance

    Finance · Full-time

    About Pearpop Pearpop is the world’s first creator collaboration marketplace and was recently named by Fast Company as one of their Most Innovative Companies of 2022. As one of the fastest growing creator communities in the world, Pearpop gives brands direct and instant access to collaborate with creators at scale. Now, brands can "book" authentic creators as quickly and easily as hailing a ride share or buying an ad on Facebook or Google. The world's best brands use Pearpop to unlock Influence, On-Demand. Working at Pearpop We're bringing together smart and passionate go-getters to join us as we are in a stage of exponential growth. In addition to competitive salaries, we have all the good stuff – equity, generous health and dental insurance, 401(k), and unlimited PTO. Our office is in LA and is fully-stocked with snacks, beverages, and an air hockey table. Relocation is not required as we also have staff working remotely. We are looking for highly passionate people no matter where you live. Please note that title and compensation for this position will be commensurate with previous experience and skills of the person who is hired. Key Responsibilities Develop reports and Excel models which track day to day financial health of company Conduct financial trend analyses and identify risks and opportunities Take the lead in translating business strategies and objectives into financial goals and outcomes by partnering with the executive leadership team Prepare presentations and recommendations to senior management, Board of Directors, and investors on a minimum quarterly basis Prepare and manage all annual operating budgets Manage accounts payable and accounts receivable Oversee monthly and quarterly closing of books (in conjunction with our bookkeeper) Manage relationships with outside bookkeepers, auditors, and bankers with some exposure to investors What You Bring to the Table 5+ years experience, including ideally 2+ years in a major investment bank and/or accounting firm and 3+ years in FP&A and/or managing financial and accounting strategies Strong Excel skills, specifically ability to create and manage a three statement model and a budgeting model (DCF or other valuation modeling a plus) Familiarity/comfort with QuickBooks Online (we have a day to day bookkeeper but candidate must be comfortable working with QuickBooks) Strong organizational and communication skills and attention to detail with the ability to meet deadlines in a fast paced, startup environment Self starter and problem solver Proven ability to work autonomously with a proactive mindset, easily adapting to quickly changing priorities Enthusiasm for and understanding of online creators and brands is a plus pearpop is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment. All employment is decided on the basis of qualifications, merit, and business need. pearpop celebrates and embraces diversity.

  • Pearpop

    Product Designer

    Product · Full-time

    About Pearpop Pearpop is the world’s first and only Creator Collaboration Marketplace. As the fastest growing Creator Community in the world, Pearpop gives brands direct and instant access to collaborate with creators at scale. Now, brands can "book" authentic creators as quickly and easily as hailing a ride share or buying an ad on Facebook or Google. The world's best brands use Pearpop to unlock Influence, On-Demand. Working at Pearpop We're bringing together smart and passionate go-getters to join us as we are in a stage of exponential growth. In addition to competitive salaries, we have all the good stuff – equity, generous health and dental insurance, 401(k), and unlimited PTO. Our office is in LA and is fully-stocked with snacks, beverages, and an air hockey table. Relocation is not required as we also have staff working remotely. We are looking for highly passionate people no matter where you live. Product Designer As a Product Designer, you will utilize your full range of interaction design, strategic design, and visual design to recommend design solutions and innovate product experiences. You’ll partner with product, data science, and engineering, to identify and craft end-to-end user flows, test concepts, implement features and future iterations, that are easy to use and functional for our users. Key Responsibilities: Design and create user flows, mockups, and prototypes Cross functionally work with product managers and engineers to strategize and execute product experiences Rapidly provide and explore multiple solutions to design challenges for our user’s needs and business goals through research and data Review product releases to ensure high quality experiences Stay up-to-date with mobile app design trends, new capabilities, patterns and best practices What You’ll Bring to the Table: 5+ years designing for native mobile apps, preferably in the content creation, consumption or marketplace space Ability to ship and iterate features to evolve a product in a fast paced environment Experience working with multiple stakeholders across the org Great communication skills to be able to articulate your concepts, vision and decision-making Experience with a/b testing and utilizing data to make design decisions Knowledge of working with Figma, Adobe Creative Suite, and OSX, iOS & Android Pearpop is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment. All employment is decided on the basis of qualifications, merit, and business need. Pearpop celebrates and embraces diversity.

  • Normative

    Senior Developer

    Engineering · Toronto, ON, Canada · Remote

    Normative is a software innovation firm. We help leaders get their best opportunities to market, faster. We focus on early stage software to validate product market fit. We build and launch new startup propositions for our clients and for ourselves. We believe in treating every opportunity like it is our own business, and not just a project. We’re looking for a Senior Developer to join our team. You will primarily design & build web applications, support the development team in defining & building solutions for our clients. You will be involved in projects from beginning to end - from client discovery, making technology recommendations & approaches, systems design & implementation. Problem solving here is critical - we push our team members to deeply understand our clients problems & bring solutions from ideation to life. Our projects involve multi-disciplinary teams and this role collaborates closely with research, design and strategy to help bring insights into action. We begin from understanding end user pains & gains that are then translated into hypotheses. From there, we define stories which define the core jobs people are trying to accomplish. What you’ll be doing day to day: Working with clients to help define business problems and designing the technical solutions to meet their needs. Architecting and developing web and mobile applications end-to-end. Supporting other team members regularly through reviewing their work, pair programming and promoting Normative processes. Working closely with design, research & strategy focused team members to find creative technical solutions using modern client-side, server-side and SOA technology. Working collaboratively with other disciplines aiming to problem solve as a team vs. as an individual. Working with other development team members to share responsibilities. Mentoring junior candidates both technically, and in dealing with ambiguous projects. Work in cross-disciplinary teams of people, helping them do successful work and grow as practitioners. What we offer: The technology team is deeply passionate about creating a welcoming, supportive and engaging culture. We are looking for passionate people who are excited about creative methods, problem solving, and collaborative hard work. We are committed to you and we offer: Flexible hours and a remote first culture 5 weeks paid vacation per year Competitive medical, dental and vision benefits for you and your family, including access to a wide range of mental health services Allowance for purchasing work from home gear The latest generation MacBooks and Apple accessories Individual allowance to enable pursuing professional development Mentorship Experience in different stacks & applications including many greenfield projects Support in growing your work experience and portfolio Support with your professional goals and growth Consistent and constructive feedback to build a strong rapport, communication, and team culture Comprehensive health benefits Parental Leave 5 weeks paid vacation Equitable compensation package & review process Qualifications: Extensive experience with at least one JavaScript front-end framework (React, Vue, Angular, etc.) - We use React.js extensively. Strong experience with CSS with an interest in design systems. Experience with modern testing frameworks (Jest, Cypress, Mocha, etc) Able to manage timelines, quality and delivery. Experience with architecting and scaling applications. Some UX design experience with a strong sense of good UX practices. Significant, demonstrable experience mentoring and supporting either junior or intermediate team members. Can provide effective code reviews. Being comfortable leading through ambiguity. Ability to share your skills with other team members and contribute to learning as a group. Bonus points if you have: Experience working on server side solutions using Node.js, Rails, Ember.js or other modern frameworks. Experience with TypeScript. Experience with modern DevOps (Docker, AWS, Heroku, etc.). Experience managing teams. Accommodations and Accessibility: Normative provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions, or required documents regarding accessibility in a different format, please contact us at hello@normative.com Inclusion: At Normative, we are committed to building an environment where everyone feels included, valued, and heard. Diversity, inclusion, and belonging are an important part of our everyday work, and it is our belief that they enable us to reach our goal of building trust in technology. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender, and sexually diverse communities, and/or people with intersectional identities.

  • Freestar

    Customer Success Manager

    Customer Service · Full-time · Phoenix, AZ, United States · Remote

    About Freestar: Freestar engineers cutting-edge monetization solutions for websites. By combining industry-leading technology, data, and massive scale, we enable busy site owners to seamlessly maximize revenue while freeing themselves of the hassles of ad operations. Publishers then have more time to do what they do best: create content. Job Description: Reporting to the Head of Account Management, our Customer Success Managers are on the front lines dealing with our clients directly. Due to the nature of the role, having a strong understanding of publisher needs, being able to concisely articulate technology products, a knowledge of current and emerging advertising products (such as ad serving, header bidding, video, etc.), and a tight grasp on monetization strategies will be the keys to your success. You will work with Yield Managers, Publisher Operations, Engineers, and Business Intelligence to help solve issues and optimize our publishers' ad stacks. The key pillars of our Customer Success / Account Management team are: Positive Demeanor. We don’t expect you to never stop smiling, but a positive outlook and professionalism goes a long way in setting the right mood with our clients. Patience. We deal with complex issues that require numerous iterations, and we regularly beta test new product launches. Active listening is key. Flexibility. You will be juggling a lot of requests and you will need to calmly be able to prioritize them while ensuring everyone’s voice is heard. Effective Communication. In a genuine way, you will need to ensure client and company expectations are met. Product Knowledge. Utilize the tools the company affords you to learn what is going on at Freestar, but also have the willingness to keep up with our constantly changing industry. Technical Comfort. Everyone on the Account Management team should be comfortable with ad tech terminology and concepts. Exposure to ad code is a plus! Responsibilities: You will liaise between our clients and internal teams on a daily basis. You will be the face and voice of Freestar, responding to clients via phone, email, and Slack. You will also work on monitoring site performance, offering optimization ideas with the help of the PubOps team, and business reviews for our publishers. While this is not a sales role, you will still need to be comfortable in offering our publishers all of the Freestar solutions that make sense for their needs. We are revenue experts, so if there is room for growth, our clients expect to hear those ideas from us. Qualifications: You’re a patient and skillful written and verbal communicator You enjoy being busy and having steady work throughout the day You have 2-3 years of Client Services experience, preferably in the AdTech world You are comfortable with Google Products and working in CRM systems You have the drive and temperament to learn and adjust quickly. What you can expect in return: Full-Time, Salaried Position Medical, Dental, and Vision benefits 401K with company match, vested immediately The opportunity to be part of something BIG Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. This role is not eligible for visa sponsorship

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