MacHayla Fortin

Machayla Fortin is an experienced professional specializing in customer service and program management within the food assistance sector. Currently serving as the Fresh Connect Cardholder Experience Director at About Fresh since April 2022, Machayla oversees the Cardholder Success Team, focusing on exceptional support for cardholders and collaborating with leadership to enhance program operations. Prior experience includes roles at Hunger Free Colorado, where Machayla was the Senior Hotline Manager and managed a diverse team while overseeing the Food Resource Hotline. Additional experience includes positions as a Nutrition Educator, Nutrition Research Assistant, and various customer service roles. Machayla holds a Bachelor of Science in Nutrition and Wellness from the University of New Hampshire and a Human Resources Essentials Certificate from Cornell University.