Hitesh Mistry

Hitesh Mistry has significant work experience in customer success management and technical support roles. Hitesh is currently working as a Principal Customer Success Manager at Workday Adaptive Planning since May 2021. Prior to this, they worked at Workday as a Senior Strategic Customer Success Manager from January 2020 to May 2021. Hitesh also has experience in strategic client success management at Adobe Document Cloud e-Sign services from August 2013 to January 2020.

Before joining Adobe, Hitesh worked at BlackBerry for a long period, starting as a Technical Analyst from August 2005 to July 2008. Hitesh then served as a Senior Support Account Manager - Premier Support from August 2005 to August 2013, where they were responsible for providing world-class service and building successful relationships with BlackBerry's premier customers.

Additionally, Hitesh has worked as a Notes Consultant at Alstom Power, where they maintained and supported global Notes applications and provided technical support to remote users/offices from March 2002 to July 2005. Hitesh also has experience as a Trainer at CTEC from an unspecified period in 1994 to 1999.

Hitesh Mistry graduated from the University of Portsmouth from 1989 to 1992 with a Bachelor of Arts (Honors) degree in Economics, achieving a 2i classification. Prior to that, they attended Solihull Sixth Form College from 1986 to 1989, where they completed four A levels in Economics, Maths, Accounts, and History.