Jacqueline Meza Tapia

Customer Success Manager at Adaptive Insights

Jacqueline Meza Tapia has a strong background in customer success and business development. From June 2019 to March 2020, they worked as a Strategic Business Development professional at eightfold.ai. In this role, they likely focused on developing strategic partnerships and driving business growth.

In April 2020, Jacqueline joined Odoo as a Customer Success Manager. Jacqueline acted as the main point of contact for 175 customers in the US and LATAM, developing success plans, driving adoption of Odoo ERP solutions, and managing at-risk accounts. Jacqueline was recognized as the second-best Customer Success Manager in North America within a team of 30. In June 2021, they transitioned to the role of Team Lead - Customer Success, where they managed a team of 10 Customer Success Managers and achieved 115% of the quarterly renewal billing target.

Most recently, Jacqueline joined Workday Adaptive Planning in April 2022 as a Customer Success Manager. Their responsibilities include establishing strong relationships across the customer's organization, facilitating adoption of the Planning solution, and addressing any challenges that may arise.

Overall, Jacqueline Meza Tapia has demonstrated expertise and success in customer success management and business development roles throughout their career.

Jacqueline Meza Tapia obtained their High School Diploma from San Ysidro High School in 2015. Jacqueline then pursued their Bachelor of Arts (BA) degree in International Relations and Affairs at Stanford University from 2015 to 2019. In 2017, Jacqueline participated in a summer program at Universidad de Oviedo, focusing on Spanish Language and Business. Currently, they are enrolled in the Business program at Stanford Continuing Studies, which they started in 2021.

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