KL

Katherine Linchey

Senior Customer Success Manager at Adaptive Insights

Katherine Linchey's work experience includes:

- Senior Customer Success Manager at Workday Adaptive Planning since May 2021. Previously, they held the role of Customer Success Manager from October 2019 to May 2021.

- Senior Relationship Manager at Codility from April 2018 to October 2019. Katherine started as a Relationship Manager in May 2017 and worked in that role until April 2018.

- Account Manager at Zenefits from December 2015 to February 2017. In this role, they managed a book of business consisting of 70+ companies, valued at 2 million in revenue. Katherine successfully upsold the Zenefits software product suite, exceeded department goals for client retention and NPS score.

- Implementation Manager at Zenefits from October 2014 to 2015. Katherine implemented over 200 clients onto the HRIS platform, ensuring a smooth transition and training client administrators on software usage.

- Product Implementation Analyst at Blackhawk Network from October 2011 to October 2014. In this role, they acted as a project manager for complex gift card productions, worked on multiple implementations, and demonstrated strong customer service and organizational skills.

Katherine Linchey completed their Bachelor of Business Administration (BBA) degree in Project Management from California State University, Chico. Katherine attended the university from 2007 to 2011.

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