Jordan Nation

Jordan Nation is an experienced professional in operational support and customer success, currently serving as a Team Lead in Operational Support & Account Setup Operations at Adyen since July 2023, after previously holding roles in technical support at the same company. Prior experience includes a Senior Enterprise Customer Success Manager position at Upwork, which was affected by a workforce reduction, and managerial roles in technical account management and customer success at BigMarker, where responsibilities encompassed team management and customer escalations. Jordan began a career in customer success at AMOpportunities, progressing from a coordinator to a manager. Early career experiences include positions at The University of Chicago and Florida State University, focusing on orientation and student development programming. Jordan holds a Master of Science in Higher Education Administration from Florida State University and a Bachelor of Arts in Communication and Political Science from Florida Gulf Coast University.