Charlotte Rock

Charlotte Rock is an experienced Operations Team Manager at Aegon, where responsibilities include managing and innovating the customer platform experience and ensuring market-leading service standards. Prior roles at Aegon include Regional Sales Executive, focusing on relationship development and business campaigns with independent financial advisers, and Service Support Executive. Prior to Aegon, Charlotte served as a Fraud Analyst at Lloyds Bank Private Banking. Education includes a recent qualification from The Chartered Institute for Securities & Investment and studies at Chelmsford College and Boswells School.