John Lafoone

John LaFoone is an experienced professional in customer onboarding and implementation, currently serving as an Implementation Specialist at Aeropay since January 2025. Previously, John held roles at SingleOps, including Sr. Onboarding Specialist and Enterprise Implementation Specialist, where responsibilities included aligning customer processes, documenting requirements, and improving customer experiences. John also served as an Onboarding Specialist at Schedule Engine, focusing on customer training and satisfaction, and as a Customer Care Associate at Motus, LLC, managing support requests and customer interactions. Additional experience includes positions in customer success management and leadership roles at FedEx Office and Bonnie Brook Golf Course, alongside early career roles in golf instruction and retail. John holds an Associate's degree in Golf Complex Management and Operations from The Golf Academy of America.