Livia Alfian

Livia Alfian serves as Change Enablement Lead at Agoda since January 2022, specializing in global rollout of OKR projects, risk management, stakeholder management, and project monitoring. Previously, Livia held roles including Talent Development Projects Specialist and Project Associate focused on strategic improvement initiatives. Livia's career began at InterContinental Hotels & Resorts, where responsibilities included finance administration and customer experience coordination. Livia holds a Bachelor's degree in Hospitality Administration/Management from Le Cordon Bleu Malaysia and a BSc (Hons) in International Hospitality Management from Sunway University, alongside educational credentials from the University of Cambridge and Sunway College.