Chidinma Okafor is a seasoned Talent Development and Engagement Strategist at Airtel Nigeria, where responsibilities include collaborating on diversity and inclusion initiatives, creating engaging internal communications, and enhancing employee engagement. Previously, Chidinma served as an Associate Product Designer at Devcenter Innovation, contributing to the design of a mobile app that improved user engagement by 20%, and developed prototypes that increased user satisfaction by 25%. In an earlier role as a User Experience Designer at Novustack, Chidinma led the design of AI-powered tools that significantly reduced rental times and costs. Chidinma holds a Professional UX Design Diploma from The Interaction Design Foundation, a Bachelor's degree in Political Science from the National Open University of Nigeria, and has completed advanced UI/UX training at Perxels Design School.
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Airtel Nigeria
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Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus. A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more nigerians. In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.