Alex Fortier

Alex Fortier is an accomplished IT Service Delivery Supervisor at Akamai Technologies, with a tenure beginning in June 2015, where responsibilities include creating and implementing strategic processes to enhance digital experiences and drive business success. Prior roles at Akamai include Helpdesk Supervisor, overseeing a team of 21, and Helpdesk Specialist, focusing on service improvement and tool development. Additionally, Alex has experience as a Web Developer at Programination, developing PHP-based web applications, and previously held development roles at The Delta Group and Worcester Polytechnic Institute. Alex holds a Master of Science in Computer Information Systems from Boston University and a Bachelor of Science in Computer Science from Worcester Polytechnic Institute.