Jacki Varela

Jacki Varela is a seasoned professional in software engineering and product management with extensive experience at Alaska Airlines since November 2014, currently serving as Managing Director of ITS Software Engineering. Jacki leads teams responsible for critical aviation products, guiding strategic vision and digital transformation initiatives. Previous roles include Director of Product Management and Director of Software Engineering, focusing on high-quality delivery and organizational leadership in an evolving industry. Prior experience at PACCAR included roles such as Application Manager for Dealer Systems and IT External Support Manager, where Jacki managed large teams and implemented significant improvements in service delivery and product management. Jacki holds a B.S. in Business Management from the University of Phoenix.