April Hicks

April Hicks currently serves as a Senior Change Management Specialist at Albany Medical Center since October 2025. Prior to this role, April was a Senior Change and Organizational Development Practitioner at RTI International, where responsibilities included advising leaders on change management processes. Earlier experience includes serving as Sr. Global Talent Development Manager at SI Group, directing global talent programs, and enhancing talent development strategies. Additional roles include Adjunct Professor at Rensselaer Polytechnic Institute, Owner and Consultant at Charlton Consulting Services, and various leadership positions at Experian, focusing on operations and service delivery. April holds a BS in Microbiology/Chemistry from Quinnipiac University, as well as coaching credentials from Coach U.