Szymon Kalemba

Szymon Kalemba is the Head of Customer Value Management at Allegro since September 2021, where responsibilities include building a comprehensive CVM strategy, managing a team of experts, and ensuring cross-organizational cooperation to enhance customer engagement. Prior to Allegro, Szymon held various senior roles at Accenture Poland, focusing on strategic management and consulting. Earlier experience at T-Mobile spanned over 13 years, encompassing positions from Customer Retention Specialist to Customer Value Management Unit Manager, where Szymon led projects on customer segmentation and behavior analysis. Szymon's educational background includes postgraduate studies in statistical analysis and marketing from SGH Warsaw School of Economics and a Master's degree in Economics and Management with a focus on quantitative methods from Nicolaus Copernicus University.