For nearly 20 years, TheKey (formerly, Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of our clients, we are committed to changing how the world lives and ages at home. Founded in Silicon Valley as a single location, we now offer service coverage throughout North America - enabling clients to live life on their own terms, in their own homes.

Hospital

TheKey

TheKey's headquarters in Delray Beach, FL, United States

Chris Gerard

Ashley Mirone ›

Katie Safari

Emily Russell

Chen Xie

Jennifer Geist

Sharon Speirs

Joey Taylor

Tammy Ciocatto

Steve Sudberry

Dawn Peluso

Steve Strumpf

Codi Hall

Angelica Lopez

Tiffany Silton

Audra Williams

Allyson Mann

Timon Page

Chuck T.

Dennis Fancy

Will Reid

Laura Meister

Kadie Marlin-Chambers

Susie Egr

Lauren Hardy

Karen Rijken

Andrea Nobis

Keri Gillikin

Kathy Thompson

Elizabeth Parrish

Bridgett Carney

Emily Kraeter

Mansi M.

Michele Boehmer

Kevin Murray

Tuula Blackmon

Nina Kani

Lily Sarafan

The Client Support and Customer Experience team at TheKey is dedicated to ensuring that clients receive exceptional personalized care and support throughout their aging journey. This team manages client relationships, addresses inquiries and concerns, and coordinates with home care liaisons to optimize the client experience. By focusing on client success and satisfaction, they help maintain the dignity, safety, and independence of clients in their own homes.

Client Support and Customer Experience

This department oversees the provision and coordination of home care services and liaises with community resources to support clients.

Home Care Services

The Finance and Accounting team at TheKey is responsible for managing the company's financial health and ensuring the accuracy of financial reporting. They oversee budgeting, forecasting, payroll, accounts receivable, and compliance, while also analyzing financial data to support strategic decision-making. Their efforts help maintain operational efficiency and ensure that TheKey effectively delivers on its mission to enhance the quality of life for clients aging at home.

Finance and Accounting

This department provides strategic direction and oversight for the organization's operations and initiatives.

Executive Leadership

The Recruitment and Talent Acquisition team at TheKey focuses on sourcing, attracting, and onboarding qualified caregivers and healthcare professionals to support the company's mission of providing high-quality, concierge-based care. This diverse team collaborates to enhance recruitment strategies, streamline hiring processes, and ensure that TheKey has a dedicated workforce committed to the dignity and independence of its clients. Additionally, they facilitate training and development programs to ensure continuous improvement and quality in caregiving.

Recruitment and Talent Acquisition

The Healthcare Operations team at TheKey is dedicated to delivering high-quality, personalized care solutions for clients aging at home. This team is responsible for managing care coordination, ensuring effective communication among caregivers, clients, and families, and overseeing the implementation of care plans tailored to individual needs. By facilitating comprehensive support and training for caregivers, the Healthcare Operations team plays a crucial role in enhancing the overall client experience and promoting independence and dignity in aging.

Healthcare Operations

TheKey

Org chart

Board & advisors

Teams

Client Support and Customer Experience

Home Care Services

Finance and Accounting

Executive Leadership

Recruitment and Talent Acquisition

Healthcare Operations

Offices

TheKey

Org chart

Board & advisors

Teams

Client Support and Customer Experience

Home Care Services

Finance and Accounting

Executive Leadership

Recruitment and Talent Acquisition

Healthcare Operations

Offices

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