Cynthia Martin

Cynthia Martin is a seasoned professional with extensive experience in customer success and support operations. Currently serving as Support Experience Manager at Alteryx since January 2024, Cynthia has a solid background that includes roles such as Customer Success Operations Manager at ProductPlan, where strategic operations and efficiency improvements were key responsibilities. Prior roles encompass Sr. Customer Success Manager and Strategic Program Lead, and Customer Success Manager, managing significant customer accounts, including Fortune 500 companies, and achieving high renewal rates. Experience also includes managing client success at Lucid, LLC, program management and data analysis at Google and Facebook, and consulting for Audible. Education includes a Bachelor of Arts in Global Studies from UC Santa Barbara and a focus on User Experience Design from General Assembly.