Luis Toral

Luis Toral has extensive experience in customer success and commercial operations within the technology and travel sectors, currently serving as Customer Success Operations for Amadeus IT Group since September 2006. Previous roles include Senior Manager positions in Commercial Operations and Distribution Marketing, where Luis drove commercial strategies and product adoption across the APAC region. Further experience includes the role of Regional Manager, where targeted initiatives improved commercial effectiveness, and as Regional Market Manager overseeing market growth in Australia, New Zealand, and the Pacific Islands. Prior to Amadeus, Luis held leadership positions in various companies, including Partner & Director at Golden Crest Land and Corporate Consultant at Holcim, focusing on strategic projects and consulting. Luis holds a PhD in International Management from Université de Neuchâtel.