Ian Fabry

Ian Fabry is an experienced customer service professional with a strong background in support and training roles across various industries. Currently serving as a Senior Support Representative at the American Hospital Association since December 2021, Ian previously held the position of Member Services Trainer Team Lead at Raise, where responsibilities included guiding agents and monitoring performance metrics. Ian's earlier experience encompasses roles such as Member Services Associate at Raise, Law Clerk at Sara E. Sumner, and Gamemaster at Fox in a Box - Chicago. Additionally, Ian worked at GrubHub Inc. as both a Restaurant Care Specialist and Customer Service Specialist, focusing on relationship management and customer satisfaction. Ian began studies at Illinois State University in 1998.