Alicia Conteh

Alicia Conteh is a skilled NOC Technician at American Tower, with experience in technical support and network management since March 2014. Alicia holds a Bachelor's Degree in Computer Information Science with a programming emphasis from Everest University Online and an Associate's Degree in Computer and Information Sciences from Everest University-Brandon. Previous roles include Network Support Technician at Kangaroo Express, where Alicia provided remote service and troubleshooting, Problem Resolution Representative II at Convergys, offering technical cell phone support, and Retention Specialist at Century Link, focusing on account management and customer retention. Additionally, Alicia served as Assistant Director at Infinity Childcare Center, managing daily operations and enrollment.