Lauren Kofeldt is an accomplished professional in customer success, currently serving as the Director of Customer Success at ARCOS LLC since January 2025. Prior to this role, Lauren held several senior positions at Formstack from February 2020 to January 2025, including Sr Director of Customer Success and Implementation and Interim Head of Customer Support. Lauren's expertise also encompasses a decade at LexisNexis, where responsibilities included managing customer success teams and driving revenue growth as the Interim Director of Professional Services. Lauren Kofeldt holds a Doctor of Law (JD) from Michigan State University College of Law and a Bachelor's degree in Communication and English from Purdue University.
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