Jaison Joseph

Jaison Joseph is a seasoned network engineering professional with extensive experience in leading technical support and escalation management. As a Principal Network Engineer and Support Leader at Arista Networks since October 2016, Jaison manages critical customer escalations and develops problem resolution strategies. Previous roles include Network Security Escalation Engineer at Dell, where responsibilities entailed handling critical customer escalations and support enhancements, and various positions at Cisco spanning product management and support engineering, focusing on network security and customer solutions. Early career experiences include roles at Foundry Networks, Redback Networks, Corliant Inc., and Jet Airways. Jaison holds a Bachelor of Engineering in Electronics and Communications from Manipal Institute of Technology.