Janaina Beber Ramos

Janaina Beber Ramos possesses extensive experience in customer service and administrative roles across various companies. Currently serving as Customer Service Manager at Arrow Electronics since August 2019, Janaina is responsible for people management and customer support. Previous positions at Arrow include Customer Support Associate Manager and Customer Service Representative, where responsibilities included order and delivery management. Prior to Arrow, Janaina worked at Stratus Compostos Estruturais Ltda as a Commercial Assistant, focusing on commercial proposals, budget negotiations, and financial analysis. Janaina's career also includes roles at Santander Brasil as a Bank Clerk and Intern, with a focus on customer assistance and financial transactions, as well as experience as an Administrative Assistant at Condivale Administração de Condomínios SJC Ltda. Janaina holds a Bachelor's degree in Business Administration and Management from INPG Business School.