Melissa Franklin is currently the Employee Benefits Platform Leader at AssuredPartners and serves as the Director of Employee Benefits for the Carolinas at Gallagher. With over 20 years of experience in account management, consulting, operations, and strategic leadership, they have a proven track record in driving efficiency and client success. Prior to their current roles, Melissa worked as a Client Manager at Marsh & McLennan Agency LLC, managing a significant book of business and fostering long-term client relationships. Their career began at CP Greensboro, Inc. as an Account Manager, where they handled group health and life plans. They hold a Bachelor's degree in Sociology from the University of North Carolina at Greensboro.
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