Roberto López Rubio

Roberto López Rubio is an experienced professional in the fields of customer service and operations management, currently serving as the Head of Driving Experience and Driver Desk at Arval BNP Paribas Group since February 2022. Prior to this role, Roberto held various leadership positions, including Jefe de Central Multirriesgo at ASITUR and Offshore Manager at AXA Partners, where responsibilities encompassed operational management and quality improvement initiatives. Roberto's career also includes significant roles at The Out-Sourcing Company, CISNE SEGUROS, Citi, Previsora Bilbaina Seguros, and ADA, AYUDA DEL AUTOMOVILISTA, S.A., demonstrating a diverse skill set in call center operations, project management, and customer relations. Roberto's educational background includes a Licenciatura en Ciencias Actuariales y Financieras from Universidad Complutense de Madrid and multiple management programs from Universidad de Palermo and Escuela de Organización Industrial.