Leonardo da Cruz

Leonardo da Cruz is an experienced IT professional currently serving as an Infrastructure and Cloud Analyst at Asaas since September 2023, where responsibilities include employee support, troubleshooting, and infrastructure maintenance. Additionally, as an IT Teacher at Superprof since July 2023, Leonardo provides instruction on Microsoft solutions and hardware maintenance. Previously, as a Systems and Data Processing Analyst at Avell Notebooks, responsibilities encompassed system implementation, ETL processes, and performance indicator management. Other significant roles include Support Analyst and Help Desk Assistant, where Leonardo honed skills in customer service, technical support, and system maintenance. Educational qualifications include a Higher Technology Course in Data Science, an MBA in Information Security, and a Higher Technology Course in Management Information Technology, all from Universidade Cruzeiro do Sul.