Justin Macfarlane

EVP, Chief Customer Officer at Ascena Retail Group

Justin MacFarlane serves as the Chief Customer Officer for ascena as of December 2019.

Prior to joining ascena, Justin was the Chief Strategy, Analytics and Innovation Officer at Macy’s Inc., with responsibility for Macy’s strategic development, consumer and customer research, lease and foods, data analytics, innovation and development of future new business opportunities from February 2016 to March 2019. Justin was previously with ANN INC. as Senior Vice President for Corporate Strategy with responsibility for strategic planning, consumer insights and research, and execution of enterprise strategic initiatives from 2010 to 2016.

Justin has served in a number of senior-level roles in leading consulting firms, including leadership roles in the global retail practices of AlixPartners and Kurt Salmon Associates.


  • EVP, Chief Customer Officer

    Current role

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