Marlene Jackson is an experienced Service Delivery Manager currently at Asignet Technology DNA since May 2023, with a robust background in service delivery and managed services. Prior to this role, Marlene served as Service Delivery Manager at NTT Ltd. from July 2019 to April 2023 and held the position of Managed Services Operations Manager at Dimension Data from February 2016 to June 2019. Previous roles include Infrastructure Senior Manager at Accenture for nearly two decades, Director of Network Engineering at Cherry Communications, Traffic Engineering Manager at McLeod Telemanagement, and Director of Network Engineering at WorldCom. Marlene holds a Bachelor of Science degree in Mathematics and Computer Science from Aurora University, completed in 1986.