Kathleen Kerwin

Kathleen Kerwin is a seasoned professional with extensive experience in business change management and analytics, currently serving as a Business Change Analyst at ACCA since December 2023. With a proven track record at organizations such as the National Trust for Scotland and abrdn, Kathleen has led significant digital transformation projects, including CRM system implementations and finance transformations, impacting diverse stakeholders across multiple regions. Previous roles also include responsibilities as a Change Manager at Cigna TTK Health Insurance Company Limited and HSBC, where Kathleen facilitated effective communication and training to support various operational changes. With educational qualifications in Communications/Media and Educational/Instructional Technology, Kathleen combines strong analytical skills with a deep understanding of change management processes to drive successful organizational transitions.