Joe Choice

Senior Manager, Revenue Cycle Case & Escalation Management
at athenahealth

Joe Choice, MBA, currently serves as Senior Manager of Revenue Cycle Case & Escalation Management at athenahealth since November 2025. Previously, Joe held the position of Manager of Customer Support at Elation Health from August 2023 to November 2025, and Customer Experience Manager at Lemonade from December 2020 to June 2023, where leadership and team development were key responsibilities. Joe’s extensive background in customer service management includes roles as Customer Care Manager and Technical Support Supervisor at Altice USA from August 2016 to December 2020, and Customer Service Supervisor and Team Lead at Cablevision from March 2011 to August 2016. Joe holds an MBA from The University of Arizona Global Campus and a BA in Political Science and Government from Rutgers University–New Brunswick.

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