Australian Retirement Trust
Sharon McLaren is a seasoned professional with extensive experience in customer service and management across various sectors. Currently serving as Senior Manager of Member Services at Australian Retirement Trust since November 2022, Sharon previously held the position of National Contact Centre Manager at Bupa Australia & New Zealand, where leadership of 16 Health Insurance Service teams and 200 Advisors led to enhanced customer retention and satisfaction. Prior roles include Telebusiness Manager at Tennents Caledonian Breweries, Business Development Manager at ChipsAway Alexandria, Customer Service Operations Manager at Glasgow City Council, Customer Service Manager at The John Martin Group, and Incident Team Manager at the Automobile Association. Sharon holds a Diploma in Management, Business from Clydebank College, earned between 1998 and 1999.
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