Doug Cochran currently serves as a Quality Assurance Analyst at APCO Holdings, LLC, starting in November 2023. Prior to this role, Doug held various positions at National Auto Care from March 2014 to November 2023, including Claims & Customer Service Manager and Risk Analyst, where responsibilities involved proactive data collection and analysis to assess loss issues. Doug's career also encompasses significant experience in service management and consulting across several automotive companies such as Byers Imports, Midwestern BMW, and Crown Mercedes Benz. Doug’s extensive experience in operations management was cultivated during tenures at National Administrative Solutions and Acceleration National Service Corporation. Doug's educational background includes degrees in Automotive Technologies from both Belmont County JVS and Barnesville High School.