Juan Agustin Arena

Juan Agustin Arena has extensive experience in project and operations management across various technology and telecommunications companies. Currently serving as the Director and Head of Services Business Operations at Avaya since April 2010, Juan Agustin is responsible for Professional Services Business and Financial Operations, encompassing P&L analytics, strategic planning, and KPI monitoring. Prior roles include Senior Project Manager at Verizon Business, Project Manager at Hewlett-Packard, and leading QA initiatives at MCI Corporation. Juan Agustin also has experience in telecommunications project management with DIVICOM and served as a Sales Design Engineer at Lockheed Martin. Juan Agustin holds a degree in Law with a focus on IT from Universidad Abierta Interamericana.