Brenda Cid

Brenda Cid is an experienced Senior Customer Service Representative currently working at Formerra since November 2022 and at Avient Corporation since May 2020, where responsibilities include managing customer orders from entry to delivery, enhancing customer satisfaction, and addressing inquiries. Previously, Brenda held the position of Ejecutiva de servicio al cliente at Hubbell Incorporated from July 2017 to May 2020, focusing on customer communications, contract management through SAP, and resolving customer complaints. Brenda's career also includes a role in marketing at BURNDY from August 2015 to July 2017, where tasks involved logistics management, corporate branding, and promotional strategy development, along with event coordination experience at Universidad Autónoma del Estado de México from January 2010 to August 2015. Brenda holds a Master's degree in Marketing and International Trade from Universidad del Valle de México and a diploma in Neuromarketing.