Joanna Dalton

Joanna Dalton is a Senior Claims & Reinsurance Service Manager in Global Corporate and Specialty Risk at Aviva. With extensive experience in the insurance and reinsurance industry, they have held various roles including Claims Broker, Loss Adjuster, and Operations Manager. Joanna possesses strong analytical skills and excellent computing abilities, demonstrated through their work in claims and accounting functions. They have contributed to projects such as the development and implementation of Guidewire PolicyCenter and ClaimCenter, and their background in claims management informs their appreciation of operational and customer service objectives, along with a focus on financial controls.