Karen Grubman

Karen Grubman is a skilled professional with extensive experience in customer support and technical assistance across various industries. Currently serving as a Dealer Support Specialist at BacklotCars since January 2021, Karen specializes in website and mobile app support, addressing dealer registration, bug reporting, and complex issue resolution. Prior roles include Dealer Success Specialist at TradeRev, where assistance was provided to sales teams and car dealers, and Customer & Tech Support Specialist at Smart Monitor, focusing on tech support and customer service for smart devices. A co-founder and president of California Jeep Authority, Karen also has experience in quality assessment, event planning, and systems analysis from earlier career positions. Karen holds a Bachelor of Science degree in Computer Science from Northern Illinois University.