Jay Nathan is a tech executive and entrepreneur currently serving as the CEO of Balboa Solutions. With over 20 years of experience, Jay has built and led customer success, services, and account management teams at various organizations, ranging from startups to publicly traded companies. They co-founded Gain Grow Retain, a community for Customer Success leaders, and have held key roles at several firms, including Blackbaud and Higher Logic. Jay is also an active board member and advisor for multiple companies, focusing on driving customer-centric growth and leveraging technology for business success.
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