Rory McCormick

Rory McCormick is an experienced product and customer experience professional with a robust background in managing customer interactions and optimizing services. Currently serving as a Product Manager at Ballpark since January 2022, Rory previously held roles at Marvel, including Senior CX Manager and Customer Experience Manager, from May 2019 to January 2022. Additional experience includes a position as a CX Senior Consultant at REA Group from August 2017 to September 2018. Rory's expertise encompasses customer and user research, onboarding, retention strategies, CRM integration, and training documentation. Rory holds a Bachelor of Arts in Communications & Media Studies and Politics & International Studies from the University of Melbourne, completed in 2017.