Natalia Olievschi is a skilled customer service and logistics specialist currently employed at Menarini Stemline since March 2024. Previously, Natalia worked at Catalent Pharma Solutions as a Customer Service Representative, managing over 500 monthly orders and enhancing team proficiency through training initiatives. Earlier experience includes serving as Customer Service Team Lead at Katoen Natie, where Natalia successfully reduced customer complaints by 87% and led a team managing a diverse client portfolio. Natalia holds a Master of Science in Procurement, Logistics and Supply Chain Management from The University of Salford and has additional degrees in Economics and Business Administration from Universitatea de Stat din Moldova.