Donovan Mitchell-Ruff

Donovan Mitchell-Ruff is a technology support analyst currently working at Bank of America since August 2024, focusing on overseeing and resolving complex technology-related incidents for a global workforce. Prior to this role, Donovan served as an IT Service Desk Technician and Subject Matter Expert at Enterprise Integration from February 2022 to June 2024, where responsibilities included responding to technology issues and performing troubleshooting. Earlier experience includes a role as a Shipping Coordinator at International Auto Processing and as a Customer Available Process Team Associate at Walmart. Donovan holds an Associate's Degree in Applied Science from Coastal Pines Technical College, specializing in Computer and Information Sciences and Support Services.