Nitin K Mago

Nitin K Mago is an experienced professional in customer loyalty, CRM, and marketing with a robust career spanning several companies. Currently, Nitin serves as the Lead for the APAC and India Region at Bata India Limited, focusing on Loyalty Programs, CRM, and strategic partnerships while also overseeing customer experience initiatives and data analytics to drive business strategies. Prior roles include Manager of Operations at Polaris, where Nitin managed process optimization and operational KPIs, and Deputy Manager at Spice BPO. Nitin began the career as a Team Leader at Intelenet Global Services. Nitin holds an Executive Programme in Advanced Marketing Management from the Indian Institute of Management, Indore, and completed secondary education at Delhi Public School - R.K. Puram.