Shawna Thompson

Shawna Thompson currently serves as the Executive Vice President and Chief Business Operations Officer at BECU, a position held since 2008, where a focus on operational efficiency across various functions, including lending, credit operations, and fraud management, is emphasized. Prior to this role, Shawna held various leadership positions at BECU, including Vice President of Servicing Operations and Director of ATM Management & Development, where significant contributions included developing strategies for account servicing and enhancing ATM operations. Earlier experience includes serving as VP of Member Services at Community 1st Credit Union and multiple roles at BECU, including Senior Operational Auditor and Financial Strategies Manager. Shawna holds a Bachelor's degree in Business/Marketing from Western Oregon State University.