Daniela Serafim is an experienced professional in Business Intelligence and operations management, currently serving as an Analyst of BI at Beep Saúde since September 2021. Daniela has a strong background in data collection, integration, analysis, and visualization. Previous roles include Analyst of Operations, where responsibilities encompassed process optimization, KPI monitoring, team management, and insights generation. In earlier positions, Daniela excelled in logistics, demand planning, and administrative functions across various organizations, including Senac RJ and Rede D'Or São Luiz. Daniela holds a degree in Administration from Estácio and a technical qualification in Web Design from Colégio João Paulo I.