Arçelik Group, which was founded in 1955, operates in consumer durables and consumer electronics sectors under the scope of Koç Holding with its production, marketing and after-sales services.
Arçelik Group has 26.000 employees worldwide and 15 production facilities throughout the world; in Turkey, Romania, Russia, China, South Africa and currently in Thailand. The Company has recently entered to the US market as Beko US Inc with its Sales & Marketing Office in Chicago and its R&D Offices in Boston and Silicon Valley will be open in 2016. 

Beko, the global brand of Arçelik, has been the brand which increased its market share the most in European white goods market within the last six years and thus has been the brand with the fastest growth in the sector. Beko remains the second biggest brand in European white goods market It is the leader brand of U.K. white goods market for years and claimed top position in French free-standing white goods market following its leadership in the Polish white goods market. Additionally, Beko has become the fastest growing white goods brand of the German market, the biggest white goods market of Europe, in the last 5 years with a more than 2-fold market growth.

Beko Global

Cengiz Aslan

Ketnarin Likitsirikul

Pinar Koyuncu Oktar

Linar Rustemov

Zafer Ustuner

Ryad Djedai

Raúl Serna Gutiérrez

Omar Ronsisvalle

Nuno Costa

Maxim Chekashov

Muthana al Nakeeb

Mateusz Marchwicki

Alexey Zarudnev

Sara Pedro

Sanaa Ed-Dourhri

Leonardo Oliveira

Inara Yusubova

Yalkin Avci

Serhat Guvener

Rapiya Koshkinbayeva

Nevin A.

Jerome Oger

Ahmed Dawy

Natalia Zaykina

Göksel Çetinkaya

Kirill Klimov

Kateryna Binetska

Emre Akyildiz

Deren Abidinogullari

Ruchan Vural

Roland Y.

Petr Novotný

Prashant Rao

Thuy Anh le

Svetlana Melnikova

Mete Kirkit

Iain Starkey

Assem Assemgali

Thiwakorn B.

The Customer Service and Experience team at Beko Global is dedicated to ensuring exceptional customer satisfaction and loyalty. The team manages customer interactions, provides after-sales support, and continuously enhances the customer journey. They address and resolve customer issues, gather feedback to inform improvement strategies, and implement initiatives aimed at optimizing the overall customer experience with Beko products and services.

Customer Service and Experience

Finance Team

Marketing

Sales Team

Customer Service and Experience

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Sales Team