Tony Harden is a seasoned IT professional currently serving as a Senior Technical Account Manager at IPsoft since May 2015, where responsibilities include overseeing IT operation services for a major multinational, ensuring service-level agreements are met, and designing innovative automation solutions. Previously, Tony held positions as a Senior Network Engineer and Network Administrator, focusing on automation, service management, and team leadership. Prior experience includes roles at T-Systems, where Tony led support teams and handled escalation processes, and an internship at ARISANET S.A. de C.V. involving VoIP equipment testing. Tony holds a Bachelor of Science degree in Computer Science and Technology from Tecnológico de Monterrey, completed in 2011.
