Kelly Stephane Silva

Kelly Stephane Silva is an accomplished Customer Success Coordinator at Blip, leading the Enterprise Accounts segment with 580 clients generating 67% of the revenue for the business unit. Kelly oversees a team of 8 professionals, driving operational excellence and strategic initiatives. Previous roles at Blip include managing a team of 12 Customer Success Managers for SME accounts and serving as Tech Lead for the SMB CSM team, focusing on customer experience and operational efficiency. Prior to Blip, Kelly held positions at Amo Promo, enhancing the Partner Affiliate Program, and completed internships in communication at Guiatel S/A and Banco Central do Brasil. Kelly holds an Executive MBA in Digital Business from PUC Minas and a Bachelor's degree in Public Relations from PUC Minas.