EVP & Chief Customer Officer at Bloomin' Brands
Michael Stutts was appointed Executive Vice President, Chief Customer Officer in May 2019. He is responsible for leading the global digital and customer strategy in partnership with our brand leaders, and in January 2020 he began overseeing the technology strategy and implementation of all digital consumer and business technology initiatives for the Bloomin’ Brands. Prior to joining Bloomin’ Brands, Michael served as a Partner and Managing Director at Boston Consulting Group, where he focused on the consumer, marketing, and sales practice areas. He has worked on consulting engagements for more than 30 restaurant brands and partnered with clients to implement strategies that strengthen brands through enhanced digital customer experiences and customer loyalty programs. Michael earned an MBA from the Kellogg School of Management at Northwestern University and bachelor’s degree in business administration from the University of North Carolina at Chapel Hill. He currently serves on the Learning and Writing Center Advisory Board at UNC Chapel Hill.